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Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
good price and extremely helpful on the phone.
Helpful Report
Posted 7 years ago
Easy to use website, good price for cover
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Posted 7 years ago
Quick and easy to set up
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Posted 7 years ago
They helped my father sort his new quote, he suffers from Multiple Schlorosis and they were very patient and understanding and helped his needs as his cognitive skills are not good.
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Posted 7 years ago
Hassle free
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Posted 7 years ago
Renewal after negotiation
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Posted 7 years ago
Customer service is good.
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Posted 7 years ago
Its excellent service with wonderful staff. Thanks
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Posted 7 years ago
Ease of renewal
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Posted 7 years ago
Prompt reply to request to review price.
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Posted 7 years ago
Price for the level of policy was very reasonable
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Posted 7 years ago
Insurance just due to renew then had a lightning strike at home. So far things have gone smoothly with my claim and no increased renewal fee either. All customer service calls have been efficient.
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Posted 7 years ago
Friendly customer service with competitive quotes
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Posted 7 years ago
I haven't made a claim but I am happy with the service
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Posted 7 years ago
Good renewal price on home and content insurance.
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Posted 7 years ago
My call was answered quickly and the notes from a previous conversation were on the system which made things easier. I was happy with the renewal price for my home & contents insurance.
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Posted 7 years ago
No hassle free company only negative is premiums keep slowly creeping up.
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Posted 7 years ago
No major price hike
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Posted 7 years ago
Unlike many in our experience the increase year on year was not too bad-I could have got a slightly cheaper policy on shopping around, but it was close enough that we decided to renew with Policy Expert.
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Posted 7 years ago
Good service provided by Policy Expert. They matched the price from last year and also kept the benefit level same as well.
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Posted 7 years ago
Policy Expert is rated 4.7 based on 20,241 reviews