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Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
renewal came out slightly higher than last year but and although not quite the cheapest I felt it was better to stay with a known policy
Helpful Report
Posted 7 years ago
Great customer service, never had any problems when I had to claim against policy they were very helpful & it all comes to you at a very reasonable price
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Posted 7 years ago
very easy to purchase insurance and with a very competitive price
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Posted 7 years ago
Very good value. All documents supplied electronically
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Posted 7 years ago
Very easy process to renew and very well priced
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Posted 7 years ago
Nice quote nice prices
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Posted 7 years ago
easy to renew and price did not rise much from last year
Helpful Report
Posted 7 years ago
Very helpful when calling to discuss renewing my policy and looking at different cover options.
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Posted 7 years ago
Very simple questionnaire that took less than 20 minutes to complete. Compared to families cover, this worked out cheaper.
Helpful Report
Posted 7 years ago
Like the price and sales Rep was helpful.
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Posted 7 years ago
Helpful, pleasant and knowledgeable staff
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Posted 7 years ago
Premium only went up a fraction from last year which saved the agro of having to get other quotes to compare. This makes a nice change from other policies I’ve held over the years.
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Posted 7 years ago
Quick, easy and efficient service.
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Posted 7 years ago
Competitive price, easy renewal, not auto renew which I dislike intensely covers what I need it to.
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Posted 7 years ago
Great level of cover, great service!
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Posted 7 years ago
easy to sign up and clear details of policy.
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Posted 7 years ago
Quick and easy to use
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Posted 7 years ago
Apply discount for loyal customer who renew each year.
Helpful Report
Posted 7 years ago
Everything was explained very clearly which made choices simple
Helpful Report
Posted 7 years ago
Just glad to be able to get my house move sorted quickly with you
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,241 reviews