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Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Happy with the service I was provided with when renewing my home insurance. The person that called me was very friendly and explained everything in a simple way for me to understand.
Helpful Report
Posted 6 years ago
I asked for a call regarding my renewal price which I received at the time I requested. My renewal price was reduced with Legal Cover and Home Emergency cover included.
Helpful Report
Posted 6 years ago
I have been a customer with Policy Expert for a number of years, they provide excellent value for the money, and their staff are very helpful if required.
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Posted 6 years ago
Happy with service provided
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Posted 6 years ago
reasonable priced
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Posted 6 years ago
easy to contact
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Posted 6 years ago
policy renewed , new quoteation received was acceptable and processed with ease
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Posted 6 years ago
No fuss, quick and easy
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Posted 6 years ago
Everything is straight forward and easy to understand.
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Posted 6 years ago
Easily understood procedure for buying a policy.
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Posted 6 years ago
Fair price for good requested cover, easy access to assistance if required. Online information and notification of renewal
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Posted 6 years ago
Good pricing, nice people
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Posted 6 years ago
Decent price but have to say the renewal process is less than transparent! Why oh why do current users pay significantly more than new customers. Surely you wish to keep current customers rather than just focus on new custom. Makes little sense to me!
Helpful Report
Posted 6 years ago
Straight forward no hassle
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Posted 6 years ago
Your agent via telephone (Craig) was extremely helpful in answering all queries and in fact was able to substantially reduce my Premium. All in all a very satisfactory outcome. A pleasure to do business with you.
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Posted 6 years ago
Very. Very.
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Posted 6 years ago
Competative price
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Posted 6 years ago
Clear information from phone all. Cost was comparable with other companies
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Posted 6 years ago
For once a fair renewal quote without having to search for a new insurer ... well done!
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Posted 6 years ago
The service I have received to date has been of a good standard. I would recommend Policy Expert to friends & family.
Helpful Report
Posted 6 years ago
Policy Expert is rated 4.7 based on 20,241 reviews