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Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Great customer service when contacted
Helpful Report
Posted 6 years ago
They seemed very helpful
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Posted 7 years ago
It’s easy to set up and buy
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Posted 7 years ago
Easy to contact, easy to.udnerstand.
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Posted 7 years ago
Simple renewal, hassle free insurance what at a good price, what more could you ask for?
Helpful Report
Posted 7 years ago
Phoned up to say l would not be renewing my policy because l could find it cheaper elsewhere and they matched the price so l have stayed .
Helpful Report
Posted 7 years ago
Your operator was very helpful and gave me great advice
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Posted 7 years ago
Emailing documents
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Posted 7 years ago
Reasonable premium and easy to apply for insurance
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Posted 7 years ago
Easy to do and cheap
Helpful Report
Posted 7 years ago
Great phone service as always. Website information a bit misleading, not very user friendly considering it needs to be exactly right to be valid.
Helpful Report
Posted 7 years ago
they are very competitive with price and make the experience simple
Helpful Report
Posted 7 years ago
Having queried my home insurance I got a reduced priced with enhanced cover
Helpful Report
Posted 7 years ago
Reasonable price.
Helpful Report
Posted 7 years ago
provided me with the cheapest quote
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Posted 7 years ago
Great customer service ,friendly person on the phone called Morgan. Will be using them again and recommending to friends! Thank you
Helpful Report
Posted 7 years ago
the price and easy to deal with over the phone
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Posted 7 years ago
Very professional and very friendly service. Efficient at calling me back. Thanks
Helpful Report
Posted 7 years ago
Home insurance includes other areas that have to be included seperatly with other insurers. Easy to follow application form
Helpful Report
Posted 7 years ago
hassle free
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,241 reviews