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Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
I haven't had to make a claim but when I have had to make inquiries the service has been good.
Helpful Report
Posted 7 years ago
Renewed policy. Easy and straight forward
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Posted 7 years ago
Very efficient renewal of policy. Thank you.
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Posted 7 years ago
Excellent service on the phone really helpful
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Posted 7 years ago
THEY REMINDED ME OF THE DATE WHEN MY NEW POLICY WAS DUE WITH A PRICE AND SUGGESTED I GET OTHER QUOTES I DID POLICY EXPERT QUOTE WAS VERY GOOD SO I RENEWED MY POLICY WITH THEM
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Posted 7 years ago
Reduced price at renewal
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Posted 7 years ago
Matched my previous deal.
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Posted 7 years ago
I have insured my property with Policy Expert for the last 4 years. They are extremely competitive regarding pricing. There have been no 'surprising' price increases over the period of insurance, and any increase has still been more than reasonable compared to competitive insurance providers. The process of renewing the annual insurance premium is extremely easy and all insurance documents are provided on line. Policy Expert have an excellent online web site which is informative and easy to follow. I have tried comparison websites but none have managed to beat Policy Expert for value for money.
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Posted 7 years ago
Very easy to renew
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Posted 7 years ago
Dealt with a claim effectively and professionally
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Posted 7 years ago
Good customer service
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Posted 7 years ago
Matched previous year's premium.
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Posted 7 years ago
The service and help I received was very good I put my mind at rest thank you
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Posted 7 years ago
the price
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Posted 7 years ago
Fast and easy service. Very competitive prices. Can't comment on the customer service or dealing with any claims
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Posted 7 years ago
no fuss phone call to renew policy for another twelve months
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Posted 7 years ago
Quick and easy renewal at a great price
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Posted 7 years ago
Was contacted at a time that was convenient for me, the agent then managed to reduce my premiums. Very happy with the service.
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Posted 7 years ago
Called to cancel my policy as renewal was £22 more than I had been quoted elsewhere and no home cover, explained why I was leaving and within seconds my new quote was met and within 10 minutes everything sorted.
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Posted 7 years ago
Minimal increase in policy renewal costs
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Posted 7 years ago
Policy Expert is rated 4.7 based on 20,241 reviews