Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient website and great value”

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Posted 4 years ago

“Yesterday we bought home and contents through policy expert. I must say I was very impressed. We found them on the comparison site confused.com and they were the best deal by a long way saving us over a £100 from last years cover. Rather than joining them through the site I decided to call them and got through straight away. The operator I spoke to was very professional and helpful. Unfortunately I didn't get her name. Would definitely recommend getting a quote and thank you policy expert for your help”

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Posted 4 years ago

“Found policy expert on a comparison site, cheaper than my previous company and received more cover!”

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Posted 4 years ago

“Fast reliable”

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Posted 4 years ago

“Thank you for getting my house insurance up and running so quickly and easily.. Your website was really through.”

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Posted 4 years ago

“Excellent product, excellent value. Good cover. Easy access to the assistance, well presented details”

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Posted 4 years ago

“By far the best prices for a competitive quote across comparison sites. Easy to sign up, nice and clear.”

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Posted 4 years ago

“This is the first time I am taking Policy expert insurance. So far they sounds great...”

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Posted 4 years ago

“Very easy to take out. An excellent price with various free features.”

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Posted 4 years ago

“No nonsense sign up. Everything you need to know is displayed before you sign up. Really easy to follow and very responsive website. I’ve saved over £280 a year by switching from Axa to Policy Expert. And that is with a more enhanced policy than the one I had with Axa. I’m very happy.”

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Posted 4 years ago

“Everytime I tried to log in it was saying my password was wrong I had to change it about 10 to 20 times”

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Posted 4 years ago

Good morning, Thank you for leaving your review and I am sorry to hear you were having difficulty accessing your online customer portal. If you can please email me your policy details to motorreviews@policyexpert.co.uk, I'll look into this for you. Thanks, Mick.

Posted 4 years ago

“Really easy to confirm policy, great first time user benefits too.”

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Posted 4 years ago

“Easy to setup up on their site, great customer service too. Totally recomend.”

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Posted 4 years ago

“Great value”

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Posted 4 years ago

“Quick and very easy experience”

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Posted 4 years ago

“Very easy to do.”

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Posted 4 years ago

“Great proce and easy set up.”

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Posted 4 years ago

“They are very helpful they put the wrong date on my policy which they put right with no hesitation quick service well done never been with them before”

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Posted 4 years ago

“Excellent service, very polite on the phone and good working attitude.”

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Posted 4 years ago

“I recently bought some home insurance from Policy Expert, not knowing I already had this with them. I called and they sorted it out in under 10 minutes. Under 10 minutes, online. Unheard of online expediency. Well done Policy Expert.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews