Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great proce and easy set up.”

Helpful Report

Posted 5 years ago

“They are very helpful they put the wrong date on my policy which they put right with no hesitation quick service well done never been with them before”

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Posted 5 years ago

“Excellent service, very polite on the phone and good working attitude.”

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Posted 5 years ago

“I recently bought some home insurance from Policy Expert, not knowing I already had this with them. I called and they sorted it out in under 10 minutes. Under 10 minutes, online. Unheard of online expediency. Well done Policy Expert.”

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Posted 5 years ago

“To take out the insurance was quick and easy, everything explained.”

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Posted 5 years ago

“Easy quick and competitively priced”

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Posted 5 years ago

“Looks to be very good value - has every option i wanted. Hopefully dont have to claim so dont have to test rest of service 🙂”

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Posted 5 years ago

“We got a quote through a comparison website although when it transferred us to the Policy Experts web page there appeared to be some bits missing so we rang the customer service line. I think it was Jim that took our call and he was lovely! He was really helpful and cleared up all our questions about the quote.”

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Posted 5 years ago

“Very helpful whilst on the phone, the chap sorted out our hone insurance renewal for us, nothing was too big a problem for him to sort and was very polite Thank you for making home insurance simple!”

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Posted 5 years ago

“Easy to get the cover we needed”

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Posted 5 years ago

“Perfect home insurance! Offers more than most involved in the policy and for a fraction of the price! Highly recommend!”

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Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

“Very easy to use”

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Posted 5 years ago

“Looks good value and there is a choice of options.”

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Posted 5 years ago

“Easy to apply for and great price for comprehensive cover .. makes the trauma of renewing insurance every year easy!”

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Posted 5 years ago

“Great price fantastic service thank you”

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Posted 5 years ago

“Excellent price easy to use website hassle free!”

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Posted 5 years ago

“All done promptly”

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Posted 5 years ago

“All done promptly”

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Posted 5 years ago

“Very helpful and friendly.”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,414 reviews