Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can only speak for the process up to accepting their quote. So far, very good price, easy to follow and use the website. They ask all the right questions.”

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Posted 11 months ago

“Great and easy to set up my new policy. Thank you.”

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Posted 11 months ago

“Very simple and friendly when I had to contact them direct”

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Posted 1 year ago

“very helpful”

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Posted 1 year ago

“Easy to use the website, different levels of cover to suit your needs”

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Posted 1 year ago

“Very easy to do and great value.”

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Posted 1 year ago

“Very easy to get a good quote and will recommend to friends and family”

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Posted 1 year ago

“Great cover for very competitive price”

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Posted 1 year ago

“First time buyers buying buildings and content, policy experts was great and directing us to what we needed to buy for us. easily accessible to fill out information. Best prove on the market”

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Posted 1 year ago

“Best in class - all the benefits of a top rated policy at an affordable price. Brilliant!”

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Posted 1 year ago

“Good price and coverage for our buildings and contents insurance”

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Posted 1 year ago

“Excellent company very helpful staff transaction completed with no problems whatsoever”

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Posted 1 year ago

“Simple and professional but good value”

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Posted 1 year ago

“My first experience seems to be a good one 👍🏻”

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Posted 1 year ago

“Gave me exactly what I wanted and so easy to do via online site.”

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Posted 1 year ago

“Accurate, professional and kind staff . They are willing to explain every single detail and answer all questions !During the conversation you can easily sense thast the company is trustworth and prestiges ! I love the opportunity to choose a different levels of insurance , like the flexibility and wide ranges of the products.”

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Posted 1 year ago

“insurance quote went up £20 overnight, how bad is that?”

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Posted 1 year ago

Hello, Thanks for taking the time to leave us your review. There are multiple reasons why your premiums can increase when your policy is due for renewal, even if everything on your application remains the same. Insurance is constantly evolving so it's always a good idea to explore your options to ensure you're getting the best price and cover that suits your specific needs. Our renewals team are always at hand to go through your renewal options so if you'd like to discuss things further, please get in touch at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 11 months ago

“Great Service , good price , very pleased”

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Posted 1 year ago

“Easy to access and complete”

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Posted 1 year ago

“Very easy and understandable process to get my house insurance”

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Posted 1 year ago

Policy Expert is rated 4.7 based on 20,405 reviews