Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phoned to clarify some details and very helpful.”

Helpful Report

Posted 11 months ago

“Great, easy and simple tool to use, found through an agent and then diverted to website. Very easy to navigate through the website and simple click and select on products. Then followed by advise on certain house hold goods to cover.”

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Posted 11 months ago

“Easy to use and good value”

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Posted 11 months ago

“Quick and easy set up.”

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Posted 11 months ago

“I have now been with policy expert for 10 years I didn't know it was that long till today, I phoned as I'm moving house they told me what I had to do, it was very easy no hiccups, some of the websites I have been on to change my address have been horrendous they have had me tearing my hair out , today has been supper easy got the cover on my new house as well painless thank you for being so efficient I'm so grateful”

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Posted 11 months ago

“Very polite”

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Posted 11 months ago

“It was very refreshing to be able to talk to people that really knew their business and explain the best options for my own situation regarding my home insurance.. Not only that, the website is easy to understand and the required policy questions easy to complete and comprehend. 10/10 !”

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Posted 11 months ago

“Easy to ues website and excellent value for money.”

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Posted 11 months ago

“Found you on Compare the Market and was able to choose the Bronze, Silver or Gold policy. I choose the Gold and was delighted with what was on offer, equal/better than my previous policy and less than half of the inflated price they quoted this year. Shame on you Bradford and Bingley. First prize to Policy Expert: the clue's in the name!”

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Posted 11 months ago

“Good value compared with other companies, easy to buy online,”

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Posted 11 months ago

“Easy process, decent cover including locks”

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Posted 11 months ago

“Great policy, competitively priced.”

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Posted 11 months ago

“Great policy, competitively priced.”

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Posted 11 months ago

“Great site, easy to use and setup your policy in a few minutes”

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Posted 11 months ago

“Excellent customer service. Would definitely recommend to friends and family”

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Posted 11 months ago

“Quick and easy and a good price”

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Posted 11 months ago

“Very easy to get a quote and get insured!”

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Posted 11 months ago

“The online system was so easy to use, meaning I could fill in the details required at my own leisure. The prices Policies Expert gave me were so good I even added all the extra insurance options and the premium still came in 50 percent cheaper than my existing insurance companies renewal quote.”

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Posted 11 months ago

“So far so good”

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Posted 11 months ago

“Very competitive price for home insurance and a very easy web site to navigate and use.”

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Posted 11 months ago

Policy Expert is rated 4.7 based on 20,405 reviews