Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On line quote very easy to understand and easy to fill in and very competitive price for building insurance very satisfied customer”

Helpful Report

Posted 5 years ago

“I have just changed to this company & I phoned them to ask them to remove the automatic renewal. The phone was answered very quickly, NO queuing , & by a real person (Tim) who dealt with my request in seconds. Last year i was the phone to Halifax Insurance for over 30 mins. The staff member made every excuse under the sun to avoid doing cancelling the renewal including saying what was left on my policy would have to be cancelled .”

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Posted 5 years ago

“Got a really good deal with Policy Expert. Saved much more money than I expected which was great. Found them via Compare the Market so even got some benefits from them too. Win win!”

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Posted 5 years ago

“Really easy to use no fuss”

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Posted 5 years ago

“Simple and to the point. Happy with the purchase. Good value for money.”

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Posted 5 years ago

“Very straightforward to swop home insurance and saved £300!”

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Posted 5 years ago

“Excellent quick service”

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Posted 5 years ago

“Easy application process and quick decisions at a good price!”

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Posted 5 years ago

“Simple to get a quote and great value. Repeat customer and will continue to be so”

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Posted 5 years ago

“Very easy process and happy with the service so far”

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Posted 5 years ago

“Very impressed all round. The ease of getting the right cover and the service given was outstanding.”

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Posted 5 years ago

“Great service ones again even if you compare every year still the best product for the best price! Well done gays keep it up.”

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Posted 5 years ago

“They helped price match when the renewal came round so I didn’t have to switch. Good price too.”

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Posted 5 years ago

“Very happy with my product.”

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Posted 5 years ago

“Great price and very easy to apply online.”

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Posted 5 years ago

“Very quick and easy to do online”

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Posted 5 years ago

“This home quotation online is very straight and easy to follow. The price is just great for us. Post-sell processing is fairly quick.”

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Posted 5 years ago

“Just started a policy”

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Posted 5 years ago

“Good level of coverage for a much better price than the competition. Wanted to call up to clarify a specific of the policy before purchasing and the assistant was helpful and quickly put through the order after making an alteration”

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Posted 5 years ago

“Greater price and the chap on the phone was very helpful when asked specific questions. It was particularly important I got the right cover for my garden office! :)”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,414 reviews