Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cheapest I found saved me £185 on my renewal policy, so easy”

Helpful Report

Posted 4 years ago

“Don't sign up! Look out for hidden admin fees if you change your address because you'll be penalised for it. I used this company for car insurance. The renewal date approached and they wanted to increase the premium to a further £20 a month. Not only that they take the premium out of your bank account without consent'. Steer clear. Overpriced and poor customer service! Shop around after your first year. I managed to get the same policy with another company for just £22 a month. Policy expert wanted £55! Glad I walked away. Be warned.”

Helpful Report

Posted 4 years ago

Hi there, Thanks for taking the time to leave this review. I'd really like to investigate your concerns, if you can please email me your policy number to motorreviews@policyexpert.co.uk, I will be sure to get back to you. Thanks, Mick.

Posted 4 years ago

“Great price !”

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Posted 4 years ago

“Good and easy process for reliable service.”

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Posted 4 years ago

“Policy Expert are amazing !!! 75% cheaper than my last policy with another reputable company and for HIGHER Cover.... Amazing!! Honestly everyone got check before you get your next insurance policy.....”

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Posted 4 years ago

“Simple and efficient insurance company, with excellent policy options at an affordable price.”

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Posted 4 years ago

“Straightforward and friendly service.”

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Posted 4 years ago

“Exceptional service, saved me nearly £60, very helpful and professional, and even spoke to a real person.”

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Posted 4 years ago

“Very easy to organise my insurance. Very good cover for the price.”

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Posted 4 years ago

“Excellent service & very cheap compare to other insurers on a like for like basis.”

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Posted 4 years ago

“To create the policy was straight forward and they have the best price.”

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Posted 4 years ago

“Good coverage for a good price compared to other more well known insurance brands.”

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Posted 4 years ago

“fantastic customer service would highly recommend..”

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Posted 4 years ago

“exelent service”

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Posted 4 years ago

“No price rises this year, promptly called back to discuss my renewal with friendly service, many thanks”

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Posted 4 years ago

“very easy to deal with hope this is a sign of things to come”

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Posted 4 years ago

“Clear and easy to talk to and price by far and away the most competitive.”

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Posted 4 years ago

“Very good and helpful overall.”

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Posted 4 years ago

“Quick and easy to set up. Documents available straight away.”

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Posted 4 years ago

“Renewal of policy, quick and easy!”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews