Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed with the ease of setting up and the price! Definitely by far and away the cheapest we found, but had great reviews too.”

Helpful Report

Posted 4 years ago

“Offered the exact policy I required at a very competitive price with added extras that are normally both charged for as an add on so more than happy.”

Helpful Report

Posted 4 years ago

“As a former member of the insurance industry over the last 40 years it was refreshing to experience the attention afforded to me with one simple phone call from Policy Expert. Thank You”

Helpful Report

Posted 4 years ago

“Price was reasonable and level of cover was good.Easy to buy online.”

Helpful Report

Posted 4 years ago

“Very easy to switch too, and very reasonable in cost.”

Helpful Report

Posted 4 years ago

“Excellent and simple. Easy to understand and all of the forms are easy to fill in”

Helpful Report

Posted 4 years ago

“Very easy to navigate and very reasonable quote”

Helpful Report

Posted 4 years ago

“Straightforward online process.”

Helpful Report

Posted 4 years ago

“I have used Policy Expert for 3 years now for my mother in law and my family. It is so easy to follow and use, the prices and value are excellent.”

Helpful Report

Posted 4 years ago

“After having problems paying online, I rang customer support and was put through to a lovely lad who helped me.”

Helpful Report

Posted 4 years ago

“Having looked at the comparisons for our policy we were very pleased with the options policy expert offered and the value for money that the policy gives us.”

Helpful Report

Posted 4 years ago

“SEEMS GOOD SO FAR. NEEDED CONFIRMATION OF PAPERWORK AND IT WAS EMAILED TO ME AS ASKED ON THE SAME DAY. AS FOR MY INSURANCE IT WAS WHAT I HAD STIPULATED I NEEDED AND IT WAS THE CHEAPEST OF ALL THE QUOTES.”

Helpful Report

Posted 4 years ago

“Fantastic customer service, highly recommended. Staff are super nice. Prices are very competitive. 1st class. This is my second year with Policy Expert.”

Helpful Report

Posted 4 years ago

“I was delighted with the level of cover and the competitive price for my buildings and contents. All really easy to arrange on line and great customer service.”

Helpful Report

Posted 4 years ago

“Always very approachable and able to answer questions immediately use them for both house and contents along with pet insurance”

Helpful Report

Posted 4 years ago

“Application process was simple, and such a great experience compared to other comparable companies.”

Helpful Report

Posted 4 years ago

“The first time I have needed to purchase building insurance due to being a first time buyer. The cover I have received from policy expert is fantastic and provided me more than I needed for a great price.”

Helpful Report

Posted 4 years ago

“Quick and easy to set up”

Helpful Report

Posted 4 years ago

“Competitive price, easy to see details and easy to select and pay.”

Helpful Report

Posted 4 years ago

“Prompt response regarding new home policy. Spoke to one of your advisors who was extremely helpful and polite”

Helpful Report

Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews