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Policy Expert Reviews

4.7 Rating 20,260 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,260 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
fast and good customer service
Helpful Report
Posted 7 years ago
Best price for what we needed covered
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Posted 7 years ago
Very easy to do on line ... Sent up DD in a matter of minutes
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Posted 7 years ago
Paying a good price for my insurance.
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Posted 7 years ago
Easy service and they gave me a small discount when I rang to renew.
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Posted 7 years ago
Excellent price for my home insurance
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Posted 7 years ago
Price and it was easier to renew
Helpful Report
Posted 7 years ago
Very happy as I called up to cancel, they reduced my quote and kept my business.
Helpful Report
Posted 7 years ago
easy to buy, good level of cover and good price
Helpful Report
Posted 7 years ago
Great staff and got me a good deal
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Posted 7 years ago
You were one of two for most competitive pricing and I had heard positive things about Policy Expert from associates, this is why I chose you above the other company.
Helpful Report
Posted 7 years ago
Quick and simple service and good cover for the price.
Helpful Report
Posted 7 years ago
Excellent phone experience. No long menu selection, very short wait and the person I spoke to did not keep having to refer to someone else. A good experience.
Helpful Report
Posted 7 years ago
The premium was good and saved me £10 a month on my home insurance. I bought the premium online and the website was quick and easy to follow. I did have a query after I had bought the policy and so I called the help desk. The man who I spoke to was very helpful and good humoured. He answered my questions quickly and efficiently.
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Posted 7 years ago
renewal was simple and quick.
Helpful Report
Posted 7 years ago
Thank you policy expert the right policy at the right price
Helpful Report
Posted 7 years ago
They managed to reduce my premium
Helpful Report
Posted 7 years ago
Renewing was easy and price rise not too dramatic.
Helpful Report
Posted 7 years ago
So far so good
Helpful Report
Posted 7 years ago
Quick and easy quote. Very affordable.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,260 reviews