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Policy Expert Reviews

4.7 Rating 20,260 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,260 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Talk it through well and didn't take much time
Helpful Report
Posted 7 years ago
good price, simple to understand T&C's.
Helpful Report
Posted 7 years ago
I have only just joined so too early to say for sure what the customer experience will be like. However the transition from my old provider to this once seems to be seamless and as its like for like has saved me some money thus far!
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Posted 7 years ago
Cheap, easy, simple
Helpful Report
Posted 7 years ago
Great deals at great prices, extras given at no extra cost compared to the other companies.
Helpful Report
Posted 7 years ago
Friendly service, clear operator voice and easy to understand. Quotation reasonable too.
Helpful Report
Posted 7 years ago
Great customer service and communications
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Posted 7 years ago
Enquiry dealt with to my satisfaction
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Posted 7 years ago
Easy to sign up, easy website, price competitive. No issues so far.
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Posted 7 years ago
very cheap
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Posted 7 years ago
This is how it should be, "Hassle free".
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Posted 7 years ago
Very clear advice.Gave enough time to consider Policy.No pressure.
Helpful Report
Posted 7 years ago
THEY REMINDED ME TO RENEW MY POLICY FOR HOUSE INSURANCE
Helpful Report
Posted 7 years ago
So far so good, only been a customer for a few days and my policy doesn’t actually come into effect for another 2 days! However, the online policy set-up has been good, the follow up emails ok. The test is when the cover starts and if you have to make a claim. Time will tell.
Helpful Report
Posted 7 years ago
I rang up about something and found the person on the other end of the phone helpful.
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Posted 7 years ago
A competitive renewal quote
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Posted 7 years ago
Reduced my premium
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Posted 7 years ago
Good price and keeps inn. Touch with regular updates and news.
Helpful Report
Posted 7 years ago
Helped me get a good price for what I wanted
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Posted 7 years ago
yes am very happy with policy expert .
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,260 reviews