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Policy Expert Reviews

4.7 Rating 20,265 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,265 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
I’ve never had any issues.
Helpful Report
Posted 7 years ago
The ease of renewing and good customer relations
Helpful Report
Posted 7 years ago
You did what I asked.
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Posted 7 years ago
There was a small increase from last year but you were happy to negotiate on price. Good customer service and a very friendly adviser!
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Posted 7 years ago
Great prices, very informative!
Helpful Report
Posted 7 years ago
good value for money, easy to renew house insurance policy each year
Helpful Report
Posted 7 years ago
Helpful and polite staff and a very easy renewal process.
Helpful Report
Posted 7 years ago
Fast effective cover, no hassle...
Helpful Report
Posted 7 years ago
Very helpful and efficient
Helpful Report
Posted 7 years ago
It was a renewal at a very competitive rate, the young lady who discussed the policy was polite and very informative
Helpful Report
Posted 7 years ago
i had a reasonable deal with added boiler cover
Helpful Report
Posted 7 years ago
Good customer service
Helpful Report
Posted 7 years ago
Having got through quickly on the phone the lady dealing with my call was very thorough, filling me with confidence.
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Posted 7 years ago
Treat like individual, extremely helpful
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Posted 7 years ago
Polite and helpful. Good price
Helpful Report
Posted 7 years ago
Great price, saved me £100 on other company quotes
Helpful Report
Posted 7 years ago
Renewal policy was priced competitively.
Helpful Report
Posted 7 years ago
Policy was much cheaper than other quotes for a good level of cover included in the price
Helpful Report
Posted 7 years ago
Offered me free home emergency but only to keep my business
Helpful Report
Posted 7 years ago
Easy access to any questions
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,265 reviews