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Policy Expert Reviews

4.7 Rating 20,232 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,232 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Very competitive prices, excellent customer service! Who could ask for anything more!
Helpful Report
Posted 6 years ago
Good service thank you
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Posted 6 years ago
Thankfully not had to make a claim but taking out and renewing the policy was easy no hefty price increases each year.Easy to get through by phone and email.
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Posted 6 years ago
Excellent straight forward service
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Posted 6 years ago
Very good service
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Posted 6 years ago
Policy expert are very good at letting me know when my policy runs out via emails, and any information they think might be helpful to me.
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Posted 6 years ago
very easy to use
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Posted 6 years ago
Quick and easy, and at a fair price to. Very happy
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Posted 6 years ago
helpful
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Posted 6 years ago
Spoke to a very nice young man who was very helpful and seemed to know what he was talking about.
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Posted 6 years ago
A very competitive increase in my yearly premium. I did compare with other competitors on compare the market but there was no need, The Policy Expert came out on top again !
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Posted 6 years ago
Very helpful, third year running I’ve decided to go with policy experts
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Posted 6 years ago
Good service.
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Posted 6 years ago
Good and quick service,
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Posted 6 years ago
Efficient service with easy to understand information and reasonable prices.
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Posted 6 years ago
Very friendly on the phone. Able to give discount.
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Posted 6 years ago
i contacted policy expert to tell them i had found a cheaper quote on line, and even though the new price they offered me was still more expensive, but as it was close and the help given, persuaded me to stay with policy expert
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Posted 6 years ago
Competitive pricing
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Posted 6 years ago
Great renewal price 🙂
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Posted 6 years ago
Policy expert understands customer needs and respects loyalty
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Posted 6 years ago
Policy Expert is rated 4.7 based on 20,232 reviews