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Policy Expert Reviews

4.7 Rating 20,232 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,232 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Professional approach, courteous, polite, knowledgeable and clearly understood.
Helpful Report
Posted 6 years ago
Helpful staff and competitive pricing makes a winning combination
Helpful Report
Posted 6 years ago
seems a good policy, competitively priced. cannot comment on their claims services as havent needed to claim. Doubt very much i will win the £100 M and S vouchers, i never do!
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Posted 6 years ago
The site was easy to use and I found what I wanted. My documents arrived promptly and everything was as I requested. No hard pressure selling.
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Posted 6 years ago
Covers most of all I require
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Posted 6 years ago
easy web site clear instructions seemed good value
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Posted 6 years ago
Straightforward to use, with helpful telephone staff with a query.
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Posted 6 years ago
Good service and good price. Scott was very helpful in helping me renew my house insurance.
Helpful Report
Posted 6 years ago
All ok apart from the renewal had a query about policy had that explained to me over the phone and went ahead with the policy nenewal £145 got email soon after giving renewal quote £134!
Helpful Report
Posted 6 years ago
Very good service. Recommend to any one
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Posted 6 years ago
Always good value for money. Also staff are pleasant and helpful.
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Posted 6 years ago
Everything seemed to go pretty smoothly including discussion regarding renewal at the current address and impending relocation to different area in a few weeks! Thankyou
Helpful Report
Posted 6 years ago
Policy Expert are easy to deal with, their pricing is competitive, their policies are clear, I would highly recommend them.
Helpful Report
Posted 6 years ago
Good Service. I would recommend this company to others.
Helpful Report
Posted 6 years ago
Regular communication. Competitive prices.
Helpful Report
Posted 6 years ago
good
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Posted 6 years ago
Policy covers all I need at a competitive price. Not 5 stars as they removed the free emergency cover at the renewal and increased the price.
Helpful Report
Posted 6 years ago
Very helpful staff
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Posted 6 years ago
An efficient good value service.
Helpful Report
Posted 6 years ago
Great value and easy renewal process
Helpful Report
Posted 6 years ago
Policy Expert is rated 4.7 based on 20,232 reviews