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Policy Expert Reviews

4.7 Rating 20,232 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,232 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Good service
Helpful Report
Posted 6 years ago
EASY TO UNDERSTAND AND PURCHASE
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Posted 6 years ago
Thank you for great quote.
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Posted 6 years ago
Very straight forward to renew insurance this year.
Helpful Report
Posted 6 years ago
Good on the whole, but disappointing they take your money out of your bank account a week before the policy begins.
Helpful Report
Posted 6 years ago
Always excellent customer service without a long wait at the end of the telephone.
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Posted 6 years ago
No problems :-)
Helpful Report
Posted 6 years ago
The Guy I spoke to was very helpful and answered my questions satisfactorily. Sue
Helpful Report
Posted 6 years ago
good
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Posted 6 years ago
Good service and my policy is very good value for my money.
Helpful Report
Posted 6 years ago
Very good service and communication
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Posted 6 years ago
Easy to read paperwork, easy going but professional attitude of person on the phone
Helpful Report
Posted 6 years ago
easy to navigate through to end quote
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Posted 6 years ago
Very easy but not transparent
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Posted 6 years ago
Good to deal with
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Posted 6 years ago
Really helpful customer service and very polite and keen to please.
Helpful Report
Posted 6 years ago
Made it easy to renew my policy and did not try and bump up the premiums too much.
Helpful Report
Posted 6 years ago
Easy purcgase and renewal. Unable to comment on claim response as I haven't made a claim.
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Posted 6 years ago
Easy to renew and increase reasonable
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Posted 6 years ago
Renewal came though and was very simple and cheaper than the year before.
Helpful Report
Posted 6 years ago
Policy Expert is rated 4.7 based on 20,232 reviews