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Policy Expert Reviews

4.7 Rating 20,235 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,235 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
I was offered a good deal and the lady I spoke to was helpful and patient.
Helpful Report
Posted 6 years ago
Helpful adviser on phone when discussing renewal price and details able to offer additions
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Posted 6 years ago
Very happy with quote and the lady who did my quote was very thorough and patient so I paid up there and then,
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Posted 6 years ago
Straightforward, value for money, easy to deal with, a good choice if your insurance is due.
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Posted 6 years ago
Very competitive even with renewal. Happy with how they automatically renew policy particularly at such a busy time.
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Posted 6 years ago
Good price no hassle
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Posted 6 years ago
no problems short and sweet
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Posted 6 years ago
Just renewed existing policy very polite on phone had no problems will use again if price is right
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Posted 6 years ago
Helpful, friendly staff. No pressure to buy. Explained things clearly. Competative price.
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Posted 6 years ago
Good service friendly staff thank you.
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Posted 6 years ago
Hi. I would like to say that I received a good survive from the Gentleman on the phone (sorry can't remember his name) who talked me through the policy and highlighted certain points, which I was not aware of therefore saving me money in the long term. Many thanks Mark Jones
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Posted 6 years ago
VERY PLEASED WITH SERVICE SAVED ME A FAIR BIT ON RENEWAL OF CAR INSURANCE
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Posted 6 years ago
Helpful with a payment plan to pay for insurance. Very courteous and efficient agent. Thanks
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Posted 6 years ago
a "no hassle" application form. Slight increase in premium but acceptable.
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Posted 6 years ago
Quick easy and convenient, though I have never had to make a claim yet so don't know how efficient that service is.
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Posted 6 years ago
Previous year no claims but always an increase in repeat acceptance. Probably will find cheaper quote next year
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Posted 6 years ago
One quick reminder email received and the task was dine
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Posted 6 years ago
Very competertive & easy to renew.
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Posted 6 years ago
They aways find us a good deal with no hassle.
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Posted 6 years ago
Very impressed with communication and would recommend to others.
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Posted 6 years ago
Policy Expert is rated 4.7 based on 20,235 reviews