Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,412 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful adviser on phone when discussing renewal price and details able to offer additions”

Helpful Report

Posted 7 years ago

“Very happy with quote and the lady who did my quote was very thorough and patient so I paid up there and then,”

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Posted 7 years ago

“Straightforward, value for money, easy to deal with, a good choice if your insurance is due.”

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Posted 7 years ago

“Very competitive even with renewal. Happy with how they automatically renew policy particularly at such a busy time.”

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Posted 7 years ago

“Good price no hassle”

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Posted 7 years ago

“no problems short and sweet”

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Posted 7 years ago

“Just renewed existing policy very polite on phone had no problems will use again if price is right”

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Posted 7 years ago

“Helpful, friendly staff. No pressure to buy. Explained things clearly. Competative price.”

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Posted 7 years ago

“Good service friendly staff thank you.”

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Posted 7 years ago

“Hi. I would like to say that I received a good survive from the Gentleman on the phone (sorry can't remember his name) who talked me through the policy and highlighted certain points, which I was not aware of therefore saving me money in the long term. Many thanks Mark Jones”

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Posted 7 years ago

“VERY PLEASED WITH SERVICE SAVED ME A FAIR BIT ON RENEWAL OF CAR INSURANCE”

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Posted 7 years ago

“Helpful with a payment plan to pay for insurance. Very courteous and efficient agent. Thanks”

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Posted 7 years ago

“a "no hassle" application form. Slight increase in premium but acceptable.”

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Posted 7 years ago

“Quick easy and convenient, though I have never had to make a claim yet so don't know how efficient that service is.”

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Posted 7 years ago

“Previous year no claims but always an increase in repeat acceptance. Probably will find cheaper quote next year”

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Posted 7 years ago

“One quick reminder email received and the task was dine”

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Posted 7 years ago

“Very competertive & easy to renew.”

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Posted 7 years ago

“They aways find us a good deal with no hassle.”

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Posted 7 years ago

“Very impressed with communication and would recommend to others.”

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Posted 7 years ago

“Good comms.and good prices.”

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Posted 7 years ago

Policy Expert is rated 4.7 based on 20,412 reviews