Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,237 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,237 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good comms.and good prices.”

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Posted 6 years ago

“Auto renewed. Good price no hassle”

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Posted 6 years ago

“Over the past years I have found Policy Expert to be responsive to renewals. Their premiums are reasonable. I have been with them for 3 years, but cannot comment regarding their response to a claim as I, fortunately, had no reason to make one. I do hope they continue to with their pricing.”

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Posted 6 years ago

“Very good service and good price”

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Posted 6 years ago

“Policy Expert renewed our house and contents for a good price better than was expected”

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Posted 6 years ago

“Great service and very easy renewal process.”

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Posted 6 years ago

“The lady in the phone was most helpful and very friendly.”

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Posted 6 years ago

“Agent was very polite and courteous and very helpful with advice,have used Policy Expert for a number of years and very happy with service.”

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Posted 6 years ago

“Efficiently dealt with and satisfactory result”

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Posted 6 years ago

“This is the second year i have been with Policy Expert for my home insurance. although not the cheapest the cover offered suited my situation.”

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Posted 6 years ago

“On 14.01.19, my Home Insurance was reasonably and efficiently renewed by "Policy Expert".”

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Posted 6 years ago

“Good Service. Acceptable price.”

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Posted 6 years ago

“I’m impressed by the way you attended to my request”

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Posted 6 years ago

“The roll over of my policy, though slightly more expensive and losing one benefit, was still competitively priced.”

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Posted 6 years ago

“I have found that the regular updates very helpfull. As with any insurance policy keeping the cost to manageable amount is important. I would recommend your services.”

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Posted 6 years ago

“I have just dealt with Policy Expert in securing a renewal buildings and contents insurance for my elderly mother and have to say how courteous, efficient and effective in carrying out my instruction and in offering an additional discount I was offered. It makes the the conversation so much clearer when dealing with a British based called centre and not the awkward, irritating, and repetitive experience one receives when dealing with overseas outsourced companies.”

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Posted 6 years ago

“Good service, quick and easy”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Good prize”

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Posted 6 years ago

“Competitive price, polite staff, making renewal very easy.”

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Posted 6 years ago

Policy Expert is rated 4.7 based on 20,237 reviews