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Policy Expert Reviews

4.7 Rating 20,238 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,238 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Well organised and uptodate. Need to give more options of quotations.
Helpful Report
Posted 6 years ago
Telephone call with representatives was useful saved a bit of money. He was prepared to match my needs although he did continue to try and sell add ons towards the end of our conversation.
Helpful Report
Posted 6 years ago
No problems
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Posted 6 years ago
The online account facility is very useful.
Helpful Report
Posted 6 years ago
Callum followed up on calls at times agreed and was polite and clear in his explanations. The insurance I have purchased appears to be a good deal (of course I'll only know for sure if I ever have to make a claim!!)
Helpful Report
Posted 6 years ago
Good insurance cover and competitive price.
Helpful Report
Posted 6 years ago
Smooth process. Cant complain
Helpful Report
Posted 6 years ago
No problems setting it up
Helpful Report
Posted 6 years ago
The advisers that I spoke to (Motor & Home) were polite courteous and hugely helpful. Many thanks Peter Holland
Helpful Report
Posted 6 years ago
Easy to get hold of and always happy to help staff. Home cover is very helpful. I’ve been happy with my policy for the few years I’ve chosen policy expert to be my insurers/brokers. As they are very helpful.
Helpful Report
Posted 6 years ago
We have had no reasons so far to think that Policy Expert aren't a good company
Helpful Report
Posted 6 years ago
This is my 2nd year to insure my home with Policy Expect very happy with the service you have provided me so far
Helpful Report
Posted 6 years ago
Not had to claim yet but price is competitive
Helpful Report
Posted 6 years ago
Very competitively priced, very simple to secure the policy. Thanks
Helpful Report
Posted 6 years ago
Very helpful staff who changed the things I needed changing and didn't push me into adding on extras allowed me to choose myself after explaining the additional add ons. Thank you for your help
Helpful Report
Posted 6 years ago
Sorry but have gone with Esure it's much cheaper thanks all the same
Helpful Report
Posted 6 years ago
Sorted it all out for me well done
Helpful Report
Posted 6 years ago
No issues when I needed to make a claim
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Posted 6 years ago
Renewed again, good value
Helpful Report
Posted 6 years ago
Policy is very thorough but affordable and all staff members I spoke to were both helpful and friendly.
Helpful Report
Posted 6 years ago
Policy Expert is rated 4.7 based on 20,238 reviews