Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,412 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You did ok, that's why I am still with for another year”

Helpful Report

Posted 7 years ago

“Great price shame you have to threaten to leave before you get the best deal shows it doesn't pay to be a loyal customer”

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Posted 7 years ago

“Affordable & easy to set up. Also, they don't price-hike the cost of the insurance from one year to the next meaning I can just stay with them and not have to spend time shopping around for the illusion of the 'cheapest' deal.”

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Posted 7 years ago

“Got renewal sorted out after a bit of trouble with your accounts system.”

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Posted 7 years ago

“This Was a good experience as much as it can be securing insurance, very polite and professional. I dealt with a very helpful assistant”

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Posted 7 years ago

“I AM RENEWING MY HOME INSURANCE WITH POLICY EXPERT FOR 2019. IHAVE FOUND THE SERVICE TO BE VERY FRIENDLY AND THE CUSTOMER SERVICE RESOLVED A QUERY WHICH I HAD VERY QUICKLY AND EFFICIENTLY.”

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Posted 7 years ago

“Quality service at a realistic price.”

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Posted 7 years ago

“I found it really easy to fill in the forms and thought that the different types of cover were great and good value for money.”

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Posted 7 years ago

“Not needed to claim, however set up and renewal process really easy, clear information and communications”

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Posted 7 years ago

“a very helpful service, good value”

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Posted 7 years ago

“Haven’t needed to claim but to add legal expenses as part of policy was at a reasonable price.”

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Posted 7 years ago

“very good service”

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Posted 7 years ago

“Telephone conversation was very polite and helpful, all questions satisfactorily answered.”

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Posted 7 years ago

“A very efficient service given by friendly and knowledgeable staff.”

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Posted 7 years ago

“Easy to understand, helpful and straightforward. Recommend to all.”

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Posted 7 years ago

“Home insurance three years in a row, can't be bad”

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Posted 7 years ago

“Straight forward renewal, rep very helpful”

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Posted 7 years ago

“Lovely customer service and great renewal price. Just a shame they didn’t give me that price first without me having to ring us and question it.”

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Posted 7 years ago

“Never needed to use so no real experience”

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Posted 7 years ago

“Well organised and uptodate. Need to give more options of quotations.”

Helpful Report

Posted 7 years ago

Policy Expert is rated 4.7 based on 20,412 reviews