Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,238 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,238 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I moved my insurance to Policy Expert a few years ago, my then current insurance companies would just increase my policy each year, nothing for 20 plus years of loyalty from either company. I now have my building and content with Policy Expert, saving myself a small fortune each year. PE email to remind me that my policy is up for renewal and if I want to renew It will do so automatically, easy..... I would recommend Policy Expert.”

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Posted 6 years ago

“The help and guidance over the phone was excellent and very helpful”

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Posted 6 years ago

“The web site is easy to navigate but most important is the very reasonable price”

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Posted 6 years ago

“Very Happy with cost of policy accidental damage needs sorting out please”

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Posted 6 years ago

“Ease of transaction is great and good options to choose from”

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Posted 6 years ago

“Good customer service”

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Posted 6 years ago

“Good prices. Easy to us.”

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Posted 6 years ago

“Quick and easy to arrange, not had to claim so can't comment there.”

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Posted 6 years ago

“Always helpful service and polite agents.”

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Posted 6 years ago

“Very satisfactory so far.”

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Posted 6 years ago

“Easy and competitive renewal.”

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Posted 6 years ago

“Very quick and efficient way of getting your insurance, however be aware, and check your details if you are a returning customer - especially if your details have changed!”

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Posted 6 years ago

“never had a problem but have found them easy to deal with”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Really good service but tried to push an upgrade of the policy which in one sense is understandable for marketing but if I had wanted such I would have said something”

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Posted 6 years ago

“Easy to renew & plenty of information sent”

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Posted 6 years ago

“I was prepared to leave on my renewal date, but after talking to Megan she managed to beat any other quotes I'd received and even improved my cover. Customer service from her was brilliant and I'd happily recommend them to anyone. Great service.”

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Posted 6 years ago

“Easy to deal with. Good value for money and very little hassle when renewing each year.”

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Posted 6 years ago

“Policy cover is really good for a good price. However I was kid sold key cover. I thought it was for all the keys/persons in the house and when I chased up that I had only received one key fob I was told I would have to purchase additional cover! The person who originally sold this to me did not specify this hence a false sales pitch. If I had not of queried the one fob I would of been under the impression that both myself and my partner were covered. I have since removed this extra insurance from our policy.”

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Posted 6 years ago

“Good insurance policy, good price, friendly staff - Overall happy.”

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Posted 6 years ago

Policy Expert is rated 4.7 based on 20,238 reviews