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Policy Expert Reviews

4.7 Rating 20,238 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,238 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Very helpful with explanations the only down side was if you want to change anything you have to go through the whole process of setting up a new policy.
Helpful Report
Posted 6 years ago
Nice quick renewal. Only put the policy up by a few quid . Unlike most insurers.
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Posted 6 years ago
Great price. Simple. Easy to understand and sign up. Quick website. Good allround.
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Posted 6 years ago
Efficient.
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Posted 6 years ago
HAPPY WITH SERVICE BUT IT GETS A BIT LONG WINDED WITH TERMS AND CONDITIONS WHICH I GET TO READ IN POLICY DOCUMENTS ANYWAY
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Posted 6 years ago
Simple straightforward policy
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Posted 6 years ago
Good peice coverage not had to claim so cant say much more.
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Posted 6 years ago
Easy to renew and slight increase in cost
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Posted 6 years ago
Very easy renewal and when I had to add a personal item this was done without any hassle. I also compare quotes every year and find this company to be very competitive. I have never had to claim so cannot comment on this.
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Posted 6 years ago
Policy expert helped me renew my policy with relative ease and in time for renewal.
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Posted 6 years ago
Plenty of contact on renewal and new price clearly explained and at a good price, no need to look around this year, very pleased customer here!
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Posted 6 years ago
Gives adequate time to evaluate quote,and response is always curtiouse
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Posted 6 years ago
Easy and cost effective, clear and concise not jargon with all information accessible.
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Posted 6 years ago
Good service
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Posted 6 years ago
Had Home Buildings & Contents insurance with Policy Expert for a few years now. Never had to claim so far but their premiums remain competitive.
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Posted 6 years ago
Extremely easy to set up and call handler was very knowledgeable
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Posted 6 years ago
Good rate and straightforward process
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Posted 6 years ago
Renewed policy without a problem
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Posted 6 years ago
always very helpful
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Posted 6 years ago
Efficient. No problems
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Posted 6 years ago
Policy Expert is rated 4.7 based on 20,238 reviews