Login
Start Free Trial Are you a business? Click Here

Policy Expert Reviews

4.7 Rating 20,239 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,239 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Good service
Helpful Report
Posted 6 years ago
Competitive and easy to use
Helpful Report
Posted 6 years ago
Think some of your procedure over the phone is bit of a nightmare. Having to have everything read to me each time I spoke to same member of staff was crazy.
Helpful Report
Posted 6 years ago
Staying with them another year as competitive pricing
Helpful Report
Posted 6 years ago
No hastle insurance
Helpful Report
Posted 6 years ago
Hassle free home insurance set up, cover and renewal!
Helpful Report
Posted 6 years ago
not made a claim so can not review
Helpful Report
Posted 6 years ago
Renewal higher than all quotes around, which is standard these days. Spoke to a lovely advisor who went through my renewal and offered a preferred rate which I accepted.
Helpful Report
Posted 6 years ago
Coverage is good. We haven’t made a claim so haven’t dealt with that side of it but it’s good value for money.
Helpful Report
Posted 6 years ago
Good service
Helpful Report
Posted 6 years ago
Renewal process is easy and premiums are reasonable.
Helpful Report
Posted 6 years ago
A bit of a gripe re the renewal process...why can't you offer the discounted price in the first place so that customers don't have to phone to cancel only to be offered this price. It's extremely cynical and annoying.
Helpful Report
Posted 6 years ago
Straight forward process and good value for money
Helpful Report
Posted 6 years ago
Good price and good service
Helpful Report
Posted 6 years ago
Happy with the service.
Helpful Report
Posted 6 years ago
Quick and easy
Helpful Report
Posted 6 years ago
Quick and easy
Helpful Report
Posted 6 years ago
I had to slightly change my insurance this year and the man who took my phone call was polite and helpful
Helpful Report
Posted 6 years ago
A good company always willing to help, do what they can to help their customer no problems up to now,
Helpful Report
Posted 6 years ago
Easy to renew
Helpful Report
Posted 6 years ago
Policy Expert is rated 4.7 based on 20,239 reviews