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Policy Expert Reviews

4.7 Rating 20,273 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
They do everything for you and are not a million miles away from cheapest quote i had
Helpful Report
Posted 7 years ago
Friendly well informed staff.
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Posted 7 years ago
Very easy to renew
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Posted 7 years ago
The web pages need to be simplified
Helpful Report
Posted 7 years ago
Very easy to set up
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Posted 7 years ago
The renewal notice gave me plenty of time to weigh up my options. The price was still competitive, meaning that I was happy to renew my policy.
Helpful Report
Posted 7 years ago
They answered my questions and price matched online quotes. Only downside is I had to then pay immediately rather than at the auto renewal date.
Helpful Report
Posted 7 years ago
Easy to use site, prompt mails for receipt and separate policy segments. Legal and emergency cover included for free. Very good value for money.
Helpful Report
Posted 7 years ago
The process was easy to follow and made the purchase of insurance very easy
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Posted 7 years ago
Good cover levels at a competitive premium
Helpful Report
Posted 7 years ago
Very easy to choose the right policy. Good and thorough information. Very competitive price. Good response in receiving online documents.
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Posted 7 years ago
Good price and customer service.
Helpful Report
Posted 7 years ago
Very competitive pricing for the coverage offered
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Posted 7 years ago
Good fair price
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Posted 7 years ago
Home contents and building insurance at the right price Keeping me in touch with various emails Hope we don't have to make a claim but I'm sure it would be smooth
Helpful Report
Posted 7 years ago
A good price and a helpful salesperson.
Helpful Report
Posted 7 years ago
Friendly staff
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Posted 7 years ago
Worked with me to get the best home insurance deal
Helpful Report
Posted 7 years ago
Good prices and levels of cover available which I could not get elsewhere
Helpful Report
Posted 7 years ago
Have managed to find comprehensive home insurance that is affordable and covers everything I need it to. Really convenient that it includes Home Emergency and ID Theft cover in the same one monthly payment.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,273 reviews