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Policy Expert Reviews

4.7 Rating 20,273 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Easy to renew
Helpful Report
Posted 7 years ago
It was easy to communicate, the price was right & my needs were met.
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Posted 7 years ago
The staff I spoke to were pleasant and efficient and the phone was answered promptly.
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Posted 7 years ago
Pleasant and helpful
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Posted 7 years ago
The quote looked fairly reasonable
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Posted 7 years ago
Professional,accessible,easy to follow.
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Posted 7 years ago
A very competitive offer as a result of featuring in comparethemarket.com. Quick and polite feedback.
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Posted 7 years ago
Answered my enquires. Were patient when I didn't full understand the terms of the policy.
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Posted 7 years ago
I've been with Policy Expert several times now and I've always found selecting the type of cover I needed simple and straight forward, as well as well priced. I haven't needed to make a claim, so I'm unable to comment on that part of the service.
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Posted 7 years ago
very easy to use and navigate
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Posted 7 years ago
Not the cheapest I had found, but quick and easy to renew my policy. Peter Jones
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Posted 7 years ago
Fair Price for insurance
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Posted 7 years ago
value for money and ease of signing up.
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Posted 7 years ago
Competitively priced, quick and easy
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Posted 7 years ago
value for money
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Posted 7 years ago
Good value for moy
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Posted 7 years ago
seamless renewal
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Posted 7 years ago
Ease of renewal, price not inflated from previous years nice to see some customer loyalty
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Posted 7 years ago
Less hassle, straight forward
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Posted 7 years ago
Easy to renew and competitive pricing.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,273 reviews