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Policy Expert Reviews

4.7 Rating 20,273 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
The reduced my home insurance charges and upgraded it to match a competitors quote thus saving me having to change insurers.
Helpful Report
Posted 7 years ago
When I phoned to canx my renewal as I had found a better quote, the operator tried to match the quote I had found and offered a better deal so I stayed with Policy Expert. There was no sales pitch, just a very helpful operator.
Helpful Report
Posted 7 years ago
Quick on emails. Price good. So cant fault anythjng at the moment. I wont win anyhow. As dont win anything these days
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Posted 7 years ago
Was very helpful and explain all querys I asked clearly.
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Posted 7 years ago
Good prices
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Posted 7 years ago
Got cover for affordable price
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Posted 7 years ago
Reasonably priced policy offering value for money
Helpful Report
Posted 7 years ago
Because they were able to reduce my renewal price making it all worthwhile. The chap I spoke to was very courteous and helpful.
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Posted 7 years ago
Pleasant. Helpful and easily contactable
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Posted 7 years ago
I was able to buy both building and contents insurance at a very good price.
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Posted 7 years ago
Really good and quick service so far
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Posted 7 years ago
great price
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Posted 7 years ago
easy, never had problem with them.
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Posted 7 years ago
Straight forward process. Cheapest quote I have got so far.
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Posted 7 years ago
Very friendly and helpful. Ended up with better cover for a lower price
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Posted 7 years ago
Quick and simple to purchase policy
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Posted 7 years ago
Helpful and quick service
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Posted 7 years ago
Easy to use and competitive prices. Will certainly recommend.
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Posted 7 years ago
Good price and very easy to sort out my renewal.
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Posted 7 years ago
The renewal process was good. Ive never made a claim so unable to comment on how good the service is
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,273 reviews