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Policy Expert Reviews

4.7 Rating 20,273 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
The process of selecting and buying insurance was handled efficiently and professionally. The various add-on features were explained but not pushed too aggressively which was good. However the real test of any insurance is when you have to make a claim and happily I am not in a position to comment on that; therefore the scope of this review is extremely limited.
Helpful Report
Posted 7 years ago
Policy renewal was a good price and hassle free.
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Posted 7 years ago
Very reasonably priced
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Posted 7 years ago
I got a great price that included free breakdown cover.
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Posted 7 years ago
easy to set up cheap, competitive
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Posted 7 years ago
Reasonably priced, easy to set up
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Posted 7 years ago
Very helpful when arranging the policy,very good price.
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Posted 7 years ago
the service is acceptable
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Posted 7 years ago
I had a problem which I phoned about and solved it satisfactorily.
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Posted 7 years ago
Policy set upmwithout any hassles
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Posted 7 years ago
Policy set up with no hassles
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Posted 7 years ago
Good value for money.
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Posted 7 years ago
Excellent service and great value for money easy to arrange
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Posted 7 years ago
Easy and quick service
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Posted 7 years ago
Answered my call and query promptly
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Posted 7 years ago
Advisor Craig was very helpful and friendly - he explained things very well and answered all my questions
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Posted 7 years ago
Easy to complete sale of policy & price was perfect
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Posted 7 years ago
Legal and Home emergency cover included in the price stated
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Posted 7 years ago
Helpful staff
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Posted 7 years ago
Sold me good value home insurance, cheaper than renewal and included home emergency cover
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,273 reviews