Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,273 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good price but not offering the extras i'd like to see.”

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Posted 7 years ago

“Seems good value for money so far... not needed to claim or anything yet.... easy to sign up.”

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Posted 7 years ago

“So far everything has gone smoothly”

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Posted 7 years ago

“Easy to buy the insurance I wanted at a competitive price”

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Posted 7 years ago

“Simple sign up and value for money cover.”

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Posted 7 years ago

“Easy to understand very competitive and some extras thrown in. Will certainly recommend friends and family in their comparisons”

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Posted 7 years ago

“Good friendly service but still have not recieved my policy documents ???”

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Posted 7 years ago

“They offered me the chance to win a £250 voucher”

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Posted 7 years ago

“I had a really picky issue in that the small government tax was not explained within my bill but in the smallest print at the bottom of the page. Your member of staff dealt with me expertly and even managed to reduce my bill by a small amount. He was patient and professional.”

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Posted 7 years ago

“Great value for money, just hope they help when i do actually need it.”

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Posted 7 years ago

“Straight forward and easy to use nice layout glad I used it. Happy do far.”

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Posted 7 years ago

“Being able to complete my application online was great and really easy to use. Also, being given legal cover and emergency cover free for the first year still made the policy cheaper than my renewal quote with my previous insurer”

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Posted 7 years ago

“Great price,easy to arrange,everything I needed”

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Posted 7 years ago

“Although my renewal quote was higher than the previous year, it was still highly competitive. Despite this, the presentation of renewal pack and standard of correspondence received exceeded my expectations hence the Good rating.”

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Posted 7 years ago

“Everything was made easy and clear”

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Posted 7 years ago

“when I set up my policy the staff were very helpful ,and called back when they said they would.”

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Posted 7 years ago

“Been with policy expert for 4 years and never had a problem and the monthly payments are very reasonable.”

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Posted 7 years ago

“Just what I need”

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Posted 7 years ago

“never at to put a claim in yet”

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Posted 7 years ago

“Did what I wanted to do without a lot of sales patter.”

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Posted 7 years ago

Policy Expert is rated 4.7 based on 20,273 reviews