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Policy Expert Reviews

4.7 Rating 20,273 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Ease of use
Helpful Report
Posted 7 years ago
Quick answer and easy to understand.
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Posted 7 years ago
It is much cheaper than my previous one
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Posted 7 years ago
Price was good - too early to tell anymore.
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Posted 7 years ago
Reminded me it was due for renewal
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Posted 7 years ago
Took the cheapest option when I renewed over the phone.....do they drone on!! Buy online so you don’t switch off as I did.
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Posted 7 years ago
Generally very prompt with enquiries. Very knowledgeable and professional
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Posted 7 years ago
Happy with the price of the product I purchased, just hope if I have to make a claim, and hopefully not, that it will be dealt with as helpful and professionally as the agent who originally set up my policy.
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Posted 7 years ago
Policy Expert provided the cover I required at a great competitive rate.
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Posted 7 years ago
Saves me having to trawl through countless` small print from comparison quotes. Willing to re examine policy premium.
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Posted 7 years ago
Easy to use site
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Posted 7 years ago
Very pleased with online service I used for my house insurance. Easy to follow and understand.
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Posted 7 years ago
Price,cover and ease to set it up through comparethemarket.com Not happy- recieved e-mail stating after my request you've changed my payment date- when I haven't made such a request!
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Posted 7 years ago
Hard to review as only 24hrs into policy no problems so far ....
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Posted 7 years ago
it was simple and easy to take out in insurance on the day I needed no fuss no bother
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Posted 7 years ago
It was made simple
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Posted 7 years ago
It’s best in the market and value of money.
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Posted 7 years ago
Very efficient simple to use.
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Posted 7 years ago
Website easy to use and competitive price
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Posted 7 years ago
Fare price, clear and concise description of inclusions and exclusions of policy.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,273 reviews