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Policy Expert Reviews

4.7 Rating 20,273 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
very easy to set up an the girls on the phone are very pleasant
Helpful Report
Posted 7 years ago
They phoned me with a much better deal for the new policy, were courteous and polite throughout the conversation.
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Posted 7 years ago
Easy to renew my home n content insurance
Helpful Report
Posted 7 years ago
Comprehensive information to review. Some delay in getting clarafication on changed details re claims and this delayed getting my renewal quote. Contacted by phones 3 times and all staff were friendly and helpful. Renewal quote was satisfactory.
Helpful Report
Posted 7 years ago
Quick and simple purchase on the price comparison site. Good price for home insurance. Thank you.
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Posted 7 years ago
Easy to arrange
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Posted 7 years ago
Good communication. Good prices. Of course not made a claim (hopefully won't need to) so that will be the test.
Helpful Report
Posted 7 years ago
Easy policy renewal. Haven't claimed anything so unable to comment.
Helpful Report
Posted 7 years ago
Very easy policy renewal. Haven't claimed anything so unable to comment.
Helpful Report
Posted 7 years ago
Simple renewal at a competitive price
Helpful Report
Posted 7 years ago
it reduced the renewal premium from the initial quote
Helpful Report
Posted 7 years ago
Straightforward to deal with, no problems so far.
Helpful Report
Posted 7 years ago
Dealt with problem easily and direct. Didn’t try the hard sale approach but offer additions in an approachable manner.
Helpful Report
Posted 7 years ago
Very easy renewal process. Rates explained. Documents sent with email for ease
Helpful Report
Posted 7 years ago
Very clear and well priced
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Posted 7 years ago
They reduced the original price they quoted so I stayed with them.
Helpful Report
Posted 7 years ago
Effecient service, helpful on the phone. I like the email and phone reminders.
Helpful Report
Posted 7 years ago
It was very quick with the policy renewal, taking into account the changes to the policy. I found your representative both informed and polite.
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Posted 7 years ago
Reasonable price for reasonable cover, what’s not to like.
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Posted 7 years ago
Prompt service. Competitive prices.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,273 reviews