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Policy Expert Reviews

4.7 Rating 20,273 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Very helpful and informative
Helpful Report
Posted 7 years ago
They answered the phone quickly and were efficient.
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Posted 7 years ago
So easy to get a quote, very affordable cover.
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Posted 7 years ago
They are easy to deal with and there was no fuss about renewing our policy. The process was explained clearly at the outset so we knew what to expect. We have never had to claim but the policy cost has increased which doesn't make sense so that is why we gave 4 instead of 5 stars.
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Posted 7 years ago
Easy. Fast. Very helpful
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Posted 7 years ago
I needed to change items on my policy for renewal , very helpful .
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Posted 7 years ago
Speedy set up and multiple communication via email.
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Posted 7 years ago
Brilliant service
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Posted 7 years ago
All seemed to go well
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Posted 7 years ago
good value you helpful on the phone and explained everything I was not sure on
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Posted 7 years ago
Easy to renew. No trouble Or complication on processing
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Posted 7 years ago
It’s good price for house insurance.
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Posted 7 years ago
Quick and Easy
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Posted 7 years ago
Easy to use link from MCN insurance. Needed to ring them and they were efficient, polite and helpful. Uploading documents and information not quite has slick admit could be, no ability to type a message.
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Posted 7 years ago
Very easy to use and clear and concise. Also the cheapest quote!! Id happily recommend!!
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Posted 7 years ago
Very good experience!
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Posted 7 years ago
Very competitive pricing and comprehensive features included. Simple process to purchase policy. However the ‘proof of the pudding is in the eating’ so I can only give a full critique if a claim is made which I hopefully won’t have to do
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Posted 7 years ago
Excellent cover at the best price
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Posted 7 years ago
Fast and quick
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Posted 7 years ago
Fast and efficient.
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Posted 7 years ago
Policy Expert is rated 4.7 based on 20,273 reviews