Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,226 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,226 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive price and very good cover. Very easy to set up. Would recommend.”

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Posted 4 years ago

“Very simple process at a competitive price.”

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Posted 4 years ago

“Good price and benefits.”

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Posted 4 years ago

“very happy with outcome of what i needed sorting, I wanted good price and service and policy expert helped me and therefor retain a customer, so both happy.”

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Posted 4 years ago

“Easy to navigate and add or edit information on what was required,or not. Easy payment online. Have yet to look at my login account so cannot comment on this at the moment.”

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Posted 4 years ago

“Great and easy to use online”

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Posted 4 years ago

“Called as I wasn’t impressed with the premium rise and sought justification fo it. The customer service person was very helpful and another solution was found. Email then telephone”

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Posted 4 years ago

“Sounds good value ..bought this on Go compare .Saved me £500 !!”

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Posted 4 years ago

“Great prices easy to set up insurance”

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Posted 4 years ago

“Bought home insurance on the basis of good reviews and low price.”

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Posted 4 years ago

“1st time using policy Expert so easy, so quick and great contact immediately. Thankyou Linda xx”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“When I recieved my renewal quote from policy expert I searched for an alternative group due to my policy fee rising even though I have not made a claim. I contacted policy expert and the almost matched my cheapest quote all but £5 but my quote had come down by £31 so I remained with them due to easy contact and great service. Thanks P.W”

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Posted 4 years ago

“Great the price stays the same BUT they shouldn’t be allowed to auto take money out of your account with out full consent! Especially at these times!”

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Posted 4 years ago

“Very thorough but leave yourself plenty of time it took me 3/4 hr as gentleman went thru the entire forms i had filled in online and explained all the opt extra although i said im not interested”

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Posted 4 years ago

“Always helpful when I ring but it's annoying having to ring every year just to get the price back down after you have sneaked it up - if you lower or at least leave the price the same I would not have to shop around every year for quotes.....”

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Posted 4 years ago

“I’ve just changed my policy And came across policy expert , basically they offered everything that other suppliers could not and for a better price . It’s simple I save money and get a far better policy”

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Posted 4 years ago

“Easy site to use but alas between getting the email with the best prices and finding the one I wanted - the prices went up, quite dramatically.”

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Posted 4 years ago

“A mistake had been made in the policy details, it was sorted out immediately,a new policy issued at a very competitive price.veery pleased.”

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Posted 4 years ago

“Very happy with the quote generally better value hope it proves to be satisfactory if needed”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,226 reviews