Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,226 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,226 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and so professional couldn’t do enough for you”

Helpful Report

Posted 4 years ago

“Good price and nice and easy.”

Helpful Report

Posted 4 years ago

“Very helpful and polite”

Helpful Report

Posted 4 years ago

“A really good price, and easy to sort out. Saved me a third of my quote from existing insurer”

Helpful Report

Posted 4 years ago

“Decent price for decent cover”

Helpful Report

Posted 4 years ago

“Straight forward, no fuss, reasonable in price, easy to read.”

Helpful Report

Posted 4 years ago

“Very easy and efficient to arrange the policy thank you”

Helpful Report

Posted 4 years ago

“Great service and helped through the policy with any questions I asked.”

Helpful Report

Posted 4 years ago

“Good value. Someone available to talk to for advice”

Helpful Report

Posted 4 years ago

“So far so good policy not started yet”

Helpful Report

Posted 4 years ago

“Just joined so don’t know what your service on a claim is like but the price was very competitive and the free legal advice very tempting. Fingers crossed you live up to expectations 🤞”

Helpful Report

Posted 4 years ago

“Profesional and easy”

Helpful Report

Posted 4 years ago

“The policy expert was very good at listening and very adept at being able to find the right policy for me”

Helpful Report

Posted 4 years ago

“Certainly the two agents I spoke with were helpful and resolved my query swiftly. What I don’t enjoy is having to do the “ring around” every year to get the best price. When you’re living to a budget, it does become more a chore than a pleasant experience sorting out best prices and cover.”

Helpful Report

Posted 4 years ago

“Got to say very efficient very professional very friendly nuf said.”

Helpful Report

Posted 4 years ago

“Bought through Compare the Market, easy to do, and the cheapest on offer.”

Helpful Report

Posted 4 years ago

“really easy to renew,always reasonable prices”

Helpful Report

Posted 4 years ago

“Very professional and competitive pricing. I was provided with a renewal price which was a little high, however, when I called to discuss it I was able to negotiate a lower price. Great service!”

Helpful Report

Posted 4 years ago

“This is my first time to buy policy from the Policy Expert. The customer service ladt ws extremely helpful. Made me clear about what i am buying and whats included in simple way.”

Helpful Report

Posted 4 years ago

“Spoke to two different people whilst sorting out my new renewal, both were very helpful professional and friendly. Never had any issue with policy expert.”

Helpful Report

Posted 4 years ago

Policy Expert is rated 4.7 based on 20,226 reviews