Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,226 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,226 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, not had cause to claim on the policy.”

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Posted 4 years ago

“simple qulck easy”

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Posted 4 years ago

“Has good customer service.”

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Posted 4 years ago

“Helpfully operator good service”

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Posted 4 years ago

“Helpfully operator good service”

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Posted 4 years ago

“As this was a renewal the process was fairly straightforward, disappointed that the increase in premiums was so much but still no more than comparable policies.”

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Posted 4 years ago

“Best priced out there”

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Posted 4 years ago

“As a new customer setting up home insurance-The website was clear and easy to use. I’m giving 4 stars as I have not used the service to claim and hope I don’t need it; therefore I don’t know how efficient or effective the company would be.”

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Posted 4 years ago

“Completed quick and easy”

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Posted 4 years ago

“I renewed my policy which was straightforward enough. The team honoured the price agreed though i felt it was a little misleading once taxes and forth were added”

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Posted 4 years ago

“Great quote compared to other suppliers and was quick,easy ! Cant beat on the quote and definitely recommend this one.”

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Posted 4 years ago

“good honest Insurance”

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Posted 4 years ago

“Easy and straight forward to use the site”

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Posted 4 years ago

“value for money, online straight forward process”

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Posted 4 years ago

“Very helpful and professional”

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Posted 4 years ago

“Website was easy to navigate and cover and price was very competitive.”

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Posted 4 years ago

“Very competitive”

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Posted 4 years ago

“Easy to read, put simply. Good prices”

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Posted 4 years ago

“Excellent service so far on New home and content policy,can only give 5 stars if and when we see how they react to any possible claims.Reviews on this fact are difficult to obtain!”

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Posted 4 years ago

“4 out of 5 as nobody is perfect very easy to deal with and a good level of cover. Only criticisms is you have to cancel a policy instead of transfer it but was made easy as cancellation fees are waived if you take another policy. The only other slight pain was that if you are buying a house with your own cash you can’t get a policy in place the day before as you would when using a mortgage. Staff are top notch and explain everything so decisions are easy to make.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,226 reviews