Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,380 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,380 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Policy Expert always have competitive prices for home insurance. I saved £130 pounds by switching.”

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Posted 4 years ago

“Cheapest price on a price comparison website. Knocking a star off as the initial payment was quite high compared with ongoing monthly payments and also as I haven’t had to claim so I don’t know how that experience would be.”

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Posted 4 years ago

“Very quick and efficient. No complaints.”

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Posted 4 years ago

“Excellent value & saved me money. Policy details clear & easy to understand.”

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Posted 4 years ago

“Excellent value & saved me money. Policy details clear & easy to understand.”

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Posted 4 years ago

“Helpful and efficient customer service”

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Posted 4 years ago

“Really competitively priced”

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Posted 4 years ago

“I bought a home insurance from Policy Expert. Buying Experience has been good. Can't really comment on the claims experience until I've made a claim.”

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Posted 4 years ago

“So far so good. I won't know what they're really like unless I need to make a claim, but I am a returning customer”

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Posted 4 years ago

“Very efficient and hassle free service.”

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Posted 4 years ago

“the service was good waiting to see how the year pans out”

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Posted 4 years ago

“Good service & very informative”

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Posted 4 years ago

“Had a policy which was automatically renewed which I cancelled but then decided to renew again policy expert was so helpful and renewed for me at an even lower price than I was quoted x”

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Posted 4 years ago

“Had a policy which was automatically renewed which I cancelled but then decided to renew again policy expert was so helpful and renewed for me at an even lower price than I was quoted x”

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Posted 4 years ago

“Great price that includes Legal Cover, Home Emergency and Personal Items covered away from home however I wasn’t impressed with a condition with regards to cover of house contentes which is that in going to bed the keys have to be taken away from the door locks and placed away from view of anyone which could potentially break into the home. Seems like insurances create more and more conditions not to pay premiums.”

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Posted 4 years ago

“Best cover vs price 2 years in a row, still tried the usual tactic of hiking my renewal price though... saved £80 by not renewing and taking out a new policy.”

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Posted 4 years ago

“The policy appears to include a couple of extras included in the price rather than paying extra for them. Value for money.”

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Posted 4 years ago

“Simple application process with only pertinent questions. Highly competitive quote; in fact, less than half the price of my renewal notice.”

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Posted 4 years ago

“Good price, not had cause to claim on the policy.”

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Posted 4 years ago

“simple qulck easy”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,380 reviews