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Policy Expert Reviews

4.7 Rating 20,226 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,226 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Easy to deal with UK call centre
Helpful Report
Posted 4 years ago
Compared and bought with ease. That's all I have at present.
Helpful Report
Posted 4 years ago
simple and easy to get policy.
Helpful Report
Posted 4 years ago
Good pricing and proposition.
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Posted 4 years ago
best insurance company for prices.
Helpful Report
Posted 4 years ago
Easy to do business with and a competitive price agreed for 2020/2021 Ray.
Helpful Report
Posted 4 years ago
Straight forward application process
Helpful Report
Posted 4 years ago
Agreed home insurance for third year running. Competitive price and helpful agent
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Posted 4 years ago
Just taken a policy out with this company, very good customer as support and so far pleased with them
Helpful Report
Posted 4 years ago
Very nice and helpful people on the phone although not had an answer to my email query yet.
Helpful Report
Posted 4 years ago
easy to complete first time i have used so i cannot comment on them more than this at present but so far so good with good customer service
Helpful Report
Posted 4 years ago
Cheapest deal available to me
Helpful Report
Posted 4 years ago
Best price available. Would have given 5 stars however it was confusing whether or not working from home counted as running a business from home when I am an employee, the terminology should be updated for lock down.
Helpful Report
Posted 4 years ago
Good value for what we want
Helpful Report
Posted 4 years ago
Very happy with renewal quote and policy cover.
Helpful Report
Posted 4 years ago
I spoke on several times with Nancy who was excellent in her customer care and with the information that she gave. All in all a very satisfactory experience.
Helpful Report
Posted 4 years ago
Rating given on price of policy. If I ever need to make a claim, which I hope will not happen, I will send another review based on the outcome.
Helpful Report
Posted 4 years ago
Most competative price on a comparison site for Home and Contents. So far communication and access had been good!
Helpful Report
Posted 4 years ago
Good rate. Easy to use. Immediate contact
Helpful Report
Posted 4 years ago
Good price and nice and easy.
Helpful Report
Posted 4 years ago
Policy Expert is rated 4.7 based on 20,226 reviews