Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great sales woman not pushy and found us exactly what we need.”

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Posted 5 years ago

“Great service really clear and straightforward. I’ve had car insurance too.”

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Posted 5 years ago

“Good value for money. Easy and quick service”

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Posted 5 years ago

“I ordered my insurance policy from Policy Expert on line and it couldn't have been easier, great value and great cover”

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Posted 5 years ago

“Great prices, quick and easy to set up insurance.”

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Posted 5 years ago

“I have not made a claim so my review is only the purchasing the policy level. It was straight forward with good clear explanations about what is included and what is not.”

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Posted 5 years ago

“This year was my first time with Policy Expert. A young lady by the name of Tuesday talked me through my Policy and was so helpful. Thoroughly recommend this company and will surely mention your name when chatting with friends. So far so good.”

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Posted 5 years ago

“Thanks to Julie, who went through the details after I had filled in online (would recommend it) and explained all the details of the policy and what could be upgraded. Really pleased with the final cover.”

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Posted 5 years ago

“Good access to my account online and very good support available.”

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Posted 5 years ago

“Policy expert is a great provider and is always willing to help, you get the best for less. they even do a price match for you. i had an issue with my previous contract and they camcceled this with out any xtra cancelation cost hence i took out a new insurance and stayed for another year. Good advisors.”

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Posted 5 years ago

“Excellent customer services and easy to get policy and excellent value for money”

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Posted 5 years ago

“This is the second time we've chosen Policy Expert for our home insurance. The process of comparing and picking a policy that is best for us was straightforward and stress free. The price was competitive and fair and the policy offered cover for items inside and outside of the home without any ridiculous, long winded descriptions or questionnaires to fill out. Going by this and our previous experience, we have no qualms about recommending Policy Expert.”

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Posted 5 years ago

“Great sales woman not pushy and found us exactly what we need.”

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Posted 5 years ago

“Great price, fast simple process I can Definately recommend ⭐⭐⭐⭐⭐”

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Posted 5 years ago

“Very comprehensive, good service, clear and easy to understand policy.”

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Posted 5 years ago

“Very good price, easy to purchase not the normal attempt to sell other add-ons. It was the price on the comparison site, and it was a very good package.”

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Posted 5 years ago

“Very professional Very simple”

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Posted 5 years ago

“I found Money Xperia via a comparison site. All of the boxes were ticked there. The documents on the site were a little more time consuming to pick through. I think all is covered ! A quick summary would be useful. New for old, and replacing the set if one is damaged? Wear is not covered, rare due to an accident? It’s only applicable because I took the accident cover. The true test is if I had to claim, since I don’t tend to have a reason to claim it’s not a problem till something goes wrong. That will be when I truly find out how good the cover is.”

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Posted 5 years ago

“Very good service, easy to understand website, very reasonable prices”

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Posted 5 years ago

“Very good experience. Had a quote from a comparison site, and when I went through it on the phone, was delighted to discover that I didn't need everything which was on the quote and the premium was reduced. Very good service. Would recommend.”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,410 reviews