Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive price and good cover”

Helpful Report

Posted 1 year ago

“Really easy, and simple to set up, Amazing”

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Posted 1 year ago

“Very competitive quote for Home Insurance with an excellent level of cover. Easy to manage online.”

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Posted 1 year ago

“By far the best home insurance, not only the best price but when I had a query the staff couldn't have been more helpful.”

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Posted 1 year ago

“Fair priced house insurance and easy to use website. Can't say about the claims dep and hopefully won't have to use them.”

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Posted 1 year ago

“I found policy expert easy to follow excellent Fair competitive all round help”

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Posted 1 year ago

“Good service via phone call. Need to get iOS website sorted, won’t accept card payments.”

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Posted 1 year ago

“I have got car & home insurance with Policy Expert and found them so helpful and look forward to receiving my documents in the post as I requested.”

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Posted 1 year ago

“Very good deal and easy to get the policy applied on your property”

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Posted 1 year ago

“Delighted with how well the Internet app is set up. Straight forward and very easy to understand and use. I will certainly recommend to family and friends.”

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Posted 1 year ago

“Easy to navigate and insurance is reasonably priced.”

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Posted 1 year ago

“Easy to follow setup and good communication”

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Posted 1 year ago

“A very competitive price with all the add ons”

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Posted 1 year ago

“very clear and easy to complete”

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Posted 1 year ago

“Very slow to deal with online portal really hard to use”

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Posted 1 year ago

Hello Derek. Thanks for taking the time to leave us your review. We're sorry to hear that you found the online portal difficult to use. Please be assured that we'll forward your comments over to Trinity so they can investigate this further. If there's anything else we can help you with, please get in touch at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 1 year ago

“Easy to use and understand website. Gave me all the cover I need at a very competitive price”

Helpful Report

Posted 1 year ago

“Very easy and straightforward to obtain a quotation. Acceptance and payment was completed very quickly and all information stored on the on-line account.”

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Posted 1 year ago

“very easy and straight forward to complete and insure the house, no problems what so ever.”

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Posted 1 year ago

“Competitive price and very easy to complete online application,thank you”

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Posted 1 year ago

“Used comparision websites to ensure I got a competetive price and Policy Expert saved me nearly £100 on my previous yearly premimum for a good level of coverage. Easy to organise on line and due to an error on my making I had to phone the company who recified the problem patiently and without a fuss. Depending on the renewal price next year will consider them again.”

Helpful Report

Posted 1 year ago

Policy Expert is rated 4.7 based on 20,410 reviews