Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found policy expert easy to follow excellent Fair competitive all round help”

Helpful Report

Posted 8 months ago

“Good service via phone call. Need to get iOS website sorted, won’t accept card payments.”

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Posted 8 months ago

“I have got car & home insurance with Policy Expert and found them so helpful and look forward to receiving my documents in the post as I requested.”

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Posted 8 months ago

“Very good deal and easy to get the policy applied on your property”

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Posted 8 months ago

“Delighted with how well the Internet app is set up. Straight forward and very easy to understand and use. I will certainly recommend to family and friends.”

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Posted 8 months ago

“Easy to navigate and insurance is reasonably priced.”

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Posted 8 months ago

“Easy to follow setup and good communication”

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Posted 8 months ago

“A very competitive price with all the add ons”

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Posted 8 months ago

“very clear and easy to complete”

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Posted 8 months ago

“Very slow to deal with online portal really hard to use”

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Posted 8 months ago

Hello Derek. Thanks for taking the time to leave us your review. We're sorry to hear that you found the online portal difficult to use. Please be assured that we'll forward your comments over to Trinity so they can investigate this further. If there's anything else we can help you with, please get in touch at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 8 months ago

“Easy to use and understand website. Gave me all the cover I need at a very competitive price”

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Posted 8 months ago

“Very easy and straightforward to obtain a quotation. Acceptance and payment was completed very quickly and all information stored on the on-line account.”

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Posted 8 months ago

“very easy and straight forward to complete and insure the house, no problems what so ever.”

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Posted 8 months ago

“Competitive price and very easy to complete online application,thank you”

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Posted 8 months ago

“Used comparision websites to ensure I got a competetive price and Policy Expert saved me nearly £100 on my previous yearly premimum for a good level of coverage. Easy to organise on line and due to an error on my making I had to phone the company who recified the problem patiently and without a fuss. Depending on the renewal price next year will consider them again.”

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Posted 8 months ago

“My building and contents insurance was up for renewal, the company I had been with for 8 years, and never made a claim gave me a reewal quote 40% higher than the previous year. I shopped around and found a competative Quote from Policy Expert who I had used before. Excellent coverage at agreat price.”

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Posted 8 months ago

“Very simple quick and easy”

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Posted 8 months ago

“P{rovided what I needed at the best cost”

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Posted 8 months ago

“Great experience, really easy to understand, no issues.”

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Posted 8 months ago

“Easy to choose insurance packages. Not as expensive as my renewal quote from a leading insurance provider. Website clear and easy to navigate.”

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Posted 8 months ago

Policy Expert is rated 4.7 based on 20,405 reviews