Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,270 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online experience which beat my renewal quote by £200.”

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Posted 7 years ago

“Great deal in the end, but only if you go via a third party comparison website! Going directly led to a much higher premium!”

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Posted 7 years ago

“Very good value for money, and good customer service”

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Posted 7 years ago

“price and easiness to do on line”

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Posted 7 years ago

“Offered a very suitable policy at an acceptable price, all wrapped up with pleasant and professional staff.”

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Posted 7 years ago

“cheaper insurance covered everything.”

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Posted 7 years ago

“Great service and value would recommend”

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Posted 7 years ago

“Renewal quote was higher than what other companies had given me a quote for on the same policy, after speaking to my accounts manager the cost was put down.”

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Posted 7 years ago

“Ticked all the right boxes, level of cover I required was met at a good price. Was great to get the legal assistance and home boiler cover for free, you don't get that with anyone else.”

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Posted 7 years ago

“Covers everything I need and at a better price than anyone else.”

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Posted 7 years ago

“Quick to get a quote. No hidden charges and the documents were emailed immediately”

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Posted 7 years ago

“The price was good although not the best.”

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Posted 7 years ago

“When I had to add an expensive watch to my policy the advisor that set my new policy up made a very complicated process very easy. I set up my original policy on line but I would definitely advise calling in. Lots of things I didn’t understand until I spoke to the advisor.”

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Posted 7 years ago

“Very quick and easy to set policy up Cheapest policy”

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Posted 7 years ago

“Signing up was straight forward and simple”

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Posted 7 years ago

“Policy Expert came in as one of the cheapest out of all their competitors and had a much better coverage than their competitors. What I mean by this is that they included legal assistance in their policy and for the first year there was free emergency home coverage. I felt this set them a good head and shoulders above the rest. Another reason I went with policy expert is that my father is also with them and has been for the last 5 years which confirmed for me that they were a trustworthy company.”

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Posted 7 years ago

“The price was less than the previous year. Helpful and pleasant staff member.”

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Posted 7 years ago

“we stayed with them again as we have had no problems with them”

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Posted 7 years ago

“Very clear features to compare like with like items against other insurance companies online. I've bought same policies before but not last year. This year it came on top.”

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Posted 7 years ago

“All done online and almost halved my renewal quote. Hope to never have to claim but if I do, in reading other reviews it shouldn’t be too hard to do so”

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Posted 7 years ago

Policy Expert is rated 4.7 based on 20,270 reviews