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Policy Expert Reviews

4.7 Rating 20,266 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,266 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Very good service
Helpful Report
Posted 7 years ago
Customer service is excellent
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Posted 7 years ago
Prompt action.
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Posted 7 years ago
Staff very polite and helpful.
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Posted 7 years ago
Good price and extras
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Posted 7 years ago
Cost went up a little but not enough to change provider. Proof is in the pudding if I ever have to use it. Hope not.
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Posted 7 years ago
great price for the Policy and quick and efficient service
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Posted 7 years ago
The experience with policy expert is been good , been with them 3 years, no issues whatsoever
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Posted 7 years ago
Well spoken calm
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Posted 7 years ago
Good value for money
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Posted 7 years ago
Simple and easy to set up
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Posted 7 years ago
Very happy with the service. I am a returning customer. My current provider increased my premium by 50% on renewal. Glad I returned.
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Posted 7 years ago
Easy fast simple processes
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Posted 7 years ago
The purchasing process was seamless and went without a hitch. The quote was very competitive and included items which were more expensive from other suppliers.
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Posted 7 years ago
Quick, good level of cover, great price
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Posted 7 years ago
Easy to complete application
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Posted 7 years ago
Very prompt and friendly service, assisted me with a payment issue in an efficient manner.
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Posted 7 years ago
Great home insurance at a price that was right.
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Posted 7 years ago
quick and easy with good service.
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Posted 7 years ago
after looking around the different sites policy experts came to the top of my list great price and lots of benefits
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Posted 7 years ago
Policy Expert is rated 4.7 based on 20,266 reviews