Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,284 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Listened to what I had to say and did best to stay competitive”

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Posted 8 years ago

“They provided a good level of cover at a fairly reasonable price. The advisor on the phone was very helpful and friendly and answered all my questions.”

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Posted 8 years ago

“Policy Expert were very good at offering me a great deal. However the following day, I was called back by another Sales Colleague. As the deal I had been offered could be under written by the same Company. and I would have to go through all the Details again with this new sales person. so they could transfer the Insurance to this Company. Who Knows the real reason?”

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Posted 8 years ago

“Great customer service! Recommend renewing policies, it was very easy and took only 5 mins.”

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Posted 8 years ago

“Quick and easy to arrange and cover as required”

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Posted 8 years ago

“The guy was very helpful & beat a quote I had found for the same amounts but why can't better offers be made why has a customer got to call in, or are you just hoping customer's won't check.”

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Posted 8 years ago

“I found their online system easy to use and quickly completed the necessary forms. The price was reasonable and Policy Expert response was quick and efficient. I'm happy that I can now rest easy on holiday knowing that my insurance is in place when my old policy expires.”

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Posted 8 years ago

“Improved on a competitive quote received from another insurance company.”

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Posted 8 years ago

“Person I spoke to was really helpful and patient.”

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Posted 8 years ago

“was very helpful when we phoned about the quote.”

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Posted 8 years ago

“Its easy to use and offered the best prices year on year”

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Posted 8 years ago

“competitive price, prompt and efficient service”

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Posted 8 years ago

“Staff was efficient and helpful in my renewal process”

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Posted 8 years ago

“They explained clearly how I could add home emergency cover to my policy”

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Posted 8 years ago

“Kept the price inline with others so didn't have to change company.”

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Posted 8 years ago

“Quick and easy”

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Posted 8 years ago

“Comprehensive service at a reasonable negotiated price”

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Posted 8 years ago

“good customer service- friendly and helpful”

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Posted 8 years ago

“Straightforward, easy process to get a great deal. Saved £120 by switching to Policy Expert.”

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Posted 8 years ago

“Really great service”

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Posted 8 years ago

Policy Expert is rated 4.7 based on 20,284 reviews