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Policy Expert Reviews

4.7 Rating 20,284 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,284 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Quick easy Quick response with all clear information
Helpful Report
Posted 8 years ago
fair quote, no fuss renewal
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Posted 8 years ago
Easy renewal at a comparative price
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Posted 8 years ago
Ease in setting up the policy
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Posted 8 years ago
ABLE TO HELP ME ON THE TYPE OF HOUSE I OWN. MOVED IT FROM A DETACHED TO A SEMI DETACHED
Helpful Report
Posted 8 years ago
The website was easy to use.
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Posted 8 years ago
Prince was acceptable without having to troll different sires
Helpful Report
Posted 8 years ago
Good price and service but having to sign up with a credit company doing the work instead of the insurer doing it was a bit long widnes.
Helpful Report
Posted 8 years ago
Quick and simple renewal
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Posted 8 years ago
very good price and helpfull
Helpful Report
Posted 8 years ago
Policy renewal was high and didn't have the same benefits as previous year. Phoned them up and they changed it and made it cheaper
Helpful Report
Posted 8 years ago
Have had no problems and was great service when renewed
Helpful Report
Posted 8 years ago
Straightforward and easy to renew!
Helpful Report
Posted 8 years ago
Been with them 3 years in a row now. Competitive prices and friendly people to deal with
Helpful Report
Posted 8 years ago
I received my renewal letter from Policy Expert but was not happy with the increase in price from last year. I did what I normally do and checked the comparison websites online and was guoted a much better price with an additional extra which I was more than happy with. I called Policy Expert asking if they were able to price match but was told this was not possible but the renewed price was much more acceptable and the additional extra was also included in the new quote. I was quite happy to accept this and have renewed my policy for a further year. The assistant could not have been more helpful
Helpful Report
Posted 8 years ago
Gave me the best price for the best cover
Helpful Report
Posted 8 years ago
Good communication via agent over phone. Beat cheapest quote from a main stream insurer.
Helpful Report
Posted 8 years ago
Very efficient when calling up & answering the call.Staff very helpful & polite.
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Posted 8 years ago
Simple, straight forward and a great price!
Helpful Report
Posted 8 years ago
Easy to use and good prices
Helpful Report
Posted 8 years ago
Policy Expert is rated 4.7 based on 20,284 reviews