Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,284 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, great product”

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Posted 8 years ago

“Prompt and to the point”

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Posted 8 years ago

“easy to deal with speedy reply on phone”

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Posted 8 years ago

“Not sure about Policy Expert calling my mobile number and asking for my bank details in order to continue our home and contents policy. There is no way that I could be 100 percent certain that it was Policy Expert on the other end. Everything else seems satisfactory. Can't say that I could get a cheaper quote elsewhere as I didn't shop around”

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Posted 8 years ago

“Applying was easy - forms straightforward to fill in - good cover at a good price”

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Posted 8 years ago

“Fair price, great extras included like home emergency and legal cover”

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Posted 8 years ago

“Applying was easy forms very straightforward & a good price for level of cover”

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Posted 8 years ago

“Telephone representative was thorough and explained all issues fully”

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Posted 8 years ago

“You provided quality insurance cover at a very competitive price.”

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Posted 8 years ago

“no hassle renewal competative price”

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Posted 8 years ago

“Easy to forget instructions”

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Posted 8 years ago

“Easy to follow instructions”

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Posted 8 years ago

“Easy website to use, not dealt with over the phone yet so can only give 4 stars for now”

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Posted 8 years ago

“I called and was offered an improved deal so rather then look at the market the deal was very good plus free legal cover included.”

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Posted 8 years ago

“i have been with for last 6 years premium staying all most same and cover updated.”

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Posted 8 years ago

“Very easy to purchase and very competitive prices. But as a new customer the service of this product and company remains to be seen. The proof of the pudding is in the eating. Hopefully I won't have to put the product to the test.”

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Posted 8 years ago

“Very reasonable price with good coverage that you can choose to suit your own preference. I hope I'll never need to claim them. I can't comment on how well they handle claims as I never claim one before.”

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Posted 8 years ago

“Where efficient with queries”

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Posted 8 years ago

“Simply and easy. Much cheaper than existing quote.”

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Posted 8 years ago

“Reduced their price after trying to raise their price on my renewal notice.”

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Posted 8 years ago

Policy Expert is rated 4.7 based on 20,284 reviews