Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,380 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,380 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to setup.”

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Posted 4 years ago

“Happy with the service so far, easy to navigate system and helpful staff”

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Posted 4 years ago

“Phoned today and they where very helpful and friendly over the phone, would recommend Policy Expert for your home insurance. Reasonable price aswell.”

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Posted 4 years ago

“Every thing I needed for my house insurance and at a good price”

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Posted 4 years ago

“Good value, easy to set up, and our family home feels that little more secure.”

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Posted 4 years ago

“Quick and easy to set up but was no option to add if you have CCTV installed.”

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Posted 4 years ago

“Cheap price but not the cheapest. A good balance of cheap pricing and strong product”

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Posted 4 years ago

“Friendly people to deal with. Explanation of the policy was clear. No pressure to buy a policy.”

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Posted 4 years ago

“cheap buildings and contents insurance...with comprehensive coverage...good value”

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Posted 4 years ago

“Second time insuring through PE. Great value.”

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Posted 4 years ago

“Simple and easy to apply for.”

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Posted 4 years ago

“Good to use.”

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Posted 4 years ago

“Compared to other policies this was the best price policy with free legal and emergency insurance included.”

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Posted 4 years ago

“Insured with them last year following a quote through Health Service Discounts - was initially a little disappointed when I received my renewal quote through them which was higher than the new quote I had again received through Health Service Discounts. Following a telephone call, the renewal was sorted at a price lower than last year. Very helpful staff - all sorted very quickly and email confirmation received promptly.”

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Posted 4 years ago

“Clear, quick and simple”

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Posted 4 years ago

“got this good insurance product. really very good aspects everywhere except that it says basic emergency cover”

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Posted 4 years ago

“the operator was very polite thats important was experienced on the questions I put forward good value l feel ihavebeen offered the best deal and can now get on with life knowing the policy correct for me”

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Posted 4 years ago

“Very efficient service had no problems”

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Posted 4 years ago

“Policy was simple to take out and to understand, not withstanding the inevitable separations that are a feature of everything on the web due to the the limitations imposed by the space available, this of course being handled with varying degrees of success by different companies. Hopefully everything will continue in the same vein should the need to claim arise. The price for the the first year ear also seems extremely good, hope that also continues”

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Posted 4 years ago

“Policy Expert Agent was very helpful and polite. My customer experience was excellent. Speed of service great. All questions answered to my satisfaction - reason I took up policy. I have scored 4 out of 5 because it was only when I called that the agent was advising about an upgraded version of policy. I believe it is best to include all these information in the begining, so that customer can see first hand what thy are getting and the different prices for basic and upgraded policy and then make an informed decision.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,380 reviews