Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,223 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The premium is OK.”

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Posted 4 years ago

“Good access to my account online and very good support available.”

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Posted 4 years ago

“I found Money Xperia via a comparison site. All of the boxes were ticked there. The documents on the site were a little more time consuming to pick through. I think all is covered ! A quick summary would be useful. New for old, and replacing the set if one is damaged? Wear is not covered, rare due to an accident? It’s only applicable because I took the accident cover. The true test is if I had to claim, since I don’t tend to have a reason to claim it’s not a problem till something goes wrong. That will be when I truly find out how good the cover is.”

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Posted 4 years ago

“Very good service, easy to understand website, very reasonable prices”

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Posted 4 years ago

“quick and easy to buy home insurance with policy expert”

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Posted 4 years ago

“Quite straightforward experience and in competitive price too.”

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Posted 4 years ago

“It was hassle free to take policy using money supermarket site. Cheaper in price. Taken policy just 15 days back so cant comment on claim”

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Posted 4 years ago

“It was a seamless process to buy the policy online.”

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Posted 4 years ago

“Easy to use, accurate information, would use again.”

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Posted 4 years ago

“Very easy to navigate and good discount from previous insurance policy”

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Posted 4 years ago

“Good cover for a good price. Only downside was it wasn't made clear they use a separate company for their direct debit payments”

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Posted 4 years ago

“WOULD PREFER TO HAVE POLICY PROVIDED BY POST OTHERWISE ONLINE SERVICE IDEAL PRICES EVEN BETTER”

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Posted 4 years ago

“Easy to talk to, made everything simple, good as it gets.”

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Posted 4 years ago

“I got a competitive quote and was able to discuss the policy on the telephone with a well informed member of staff. All done quickly and efficiently”

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Posted 4 years ago

“Simple to do and complete”

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Posted 4 years ago

“Website easy to navigate and very competitive wuote”

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Posted 4 years ago

“Did it all through compare the market, quick and easy no problems. Didn’t speak to anyone, just clicked etc”

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Posted 4 years ago

“Straightforward home and contents insurance.”

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Posted 4 years ago

“Clearly written policy docs that are easy to understand. Simple and effective online account system. Comparatively competitive on price.”

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Posted 4 years ago

“Very reasonable price was paying a lot more x”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,223 reviews