Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,380 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,380 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price for home insurance. Staff on phones very good. Phoned me back dead on time to arrange cover”

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Posted 4 years ago

“Been with them the last couple of years, really good to deal with on the phone and no long call times”

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Posted 4 years ago

“Friendly service, no jargon. Questions answered and reassured”

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Posted 4 years ago

“Lowest quote inclusive of emergency cover”

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Posted 4 years ago

“Good value for the price”

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Posted 4 years ago

“Easy process to sign up”

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Posted 4 years ago

“I found Money Xperia via a comparison site. All of the boxes were ticked there. The documents on the site were a little more time consuming to pick through. I think all is covered ! A quick summary would be useful. New for old, and replacing the set if one is damaged? Wear is not covered, rare due to an accident? It’s only applicable because I took the accident cover. The true test is if I had to claim, since I don’t tend to have a reason to claim it’s not a problem till something goes wrong. That will be when I truly find out how good the cover is.”

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Posted 4 years ago

“Easy to deal with, good coverage and rates”

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Posted 4 years ago

“Renewal quote had increased from previous year with extra covers ie Emergency repair and legal removed as these were 1st year promotions. However this could be gained from other providers. Policy Expert accepted this and therefore reduced quote in line with other providers and as I was happy with service I renewed.”

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Posted 4 years ago

“The price was right for the cover”

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Posted 4 years ago

“Competitive price for house insurance which includes legal assistance and emergency cover which made it the cheapest with good covers.”

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Posted 4 years ago

“Quick and easy, no fuss and competitive rates.”

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Posted 4 years ago

“Simple, easy straight forward transaction. Have used before with no issue. :)”

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Posted 4 years ago

“Home insurance renewal came and went in a flash,thanks to Policy Expect. Saved £40 by not auto renewing with my previous insurer. Process took a few minutes and was well worth it!”

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Posted 4 years ago

“Quick, easy, and to the point”

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Posted 4 years ago

“Few steps to get the quote results, covers wide range and premium is very reasonable.”

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Posted 4 years ago

“Quick and effective”

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Posted 4 years ago

“Quick and effective”

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Posted 4 years ago

“very cheap and affordable. happy to have this policy”

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Posted 4 years ago

“The premium is OK.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,380 reviews