Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,223 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Home and contents insurance cover was both comprehensive and competitively priced. The Website was easy to use and hassle free.”

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Posted 4 years ago

“Very quick and easy to purchase although my actual policy has a higher excess than it originally showed in the search”

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Posted 4 years ago

“This is the second year running I have used Policy Expert to insure my house. So far, the experience has been very positive with excellent customer service and an easy-to-navigate website. Four stars out of five simply because I have not yet had to claim from Policy Expert and therefore cannot give a complete review. However, given my experience with them so far, I have high expectations that making a claim would be equally straightforward and stress free.”

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Posted 4 years ago

“Very intuitive website made for easy purchase. Telephone assistance very helpful and efficient. Quote was very competitive in the first instance.”

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Posted 4 years ago

“Policy just started. Can't really say anything about at the moment.”

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Posted 4 years ago

“I would have liked to change one of the values but couldn't get to the right place to change it. Site not all that easy to navigate.”

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Posted 4 years ago

“Offered me a good renewal price”

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Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

“Very easy to do online.”

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Posted 4 years ago

“Switching process was straightforward. Policy details well laid out and summarised.”

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Posted 4 years ago

“Cost was good in relation to other companies. ( We are not in a flood risk area) Have not had to use, so cannot comment on after sales service”

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Posted 4 years ago

“very good for the price without cutting corners”

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Posted 4 years ago

“ALTHOUGH MY POLICY DOES NOT START UNTIL 20TH JANUARY I FOUND THE PRICE VERY COMPETITIVE AND THE STAFF BOTH HELPFUL AND POLITE .”

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Posted 4 years ago

“I found that policy expert has a wide range on it policy cover and is is good value for money.”

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Posted 4 years ago

“It was easy to obtain the quote, which was lower than other providers and it included Legal and Emergency cover as standard. I am sure to get good after service.”

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Posted 4 years ago

“Good price, good pull through of information from Compare the Market Website into policy though not totally accurate - had to amend insurance information to get a saving of £6! £250 policy excess for accidental damage not very clear but it was there.”

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Posted 4 years ago

“The wait to speak to an individual was minimal and as soon as I spoke to the lady she was very polite and informative / helpful. My insurance was purchased in a quick and efficient manner, I would definitely recommend Policy Expert”

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Posted 4 years ago

“Annual renewal from last year went smoothly and efficiently after one call”

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Posted 4 years ago

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Posted 4 years ago

“Easy way ofertas phising te Night policy.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,223 reviews