Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,224 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,224 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive price and easy to set up online!”

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Posted 4 years ago

“Just purchased home insurance. All seem fairly good at decent offered price. Hoping to stay with Policy Expert for longer”

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Posted 4 years ago

“Can’t fault Policy Expert yet.”

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Posted 4 years ago

“Sign up was nice and easy and looks like a good level of cover for the price. So far, so good”

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Posted 4 years ago

“Easy to take out. No claim has been made though”

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Posted 4 years ago

“Met all my needs and more. A lot of things are standard in the policy for building and contents which I had to pay separately in my last policy with another provider”

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Posted 4 years ago

“Easy to organise cover, lots of options”

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Posted 4 years ago

“Quick and simple to use”

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Posted 4 years ago

“All done online. Very quickly done. All my old insurance covered but at a 3rd of the price. I.e VERY happy.😀”

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Posted 4 years ago

“Helpful answered phone and sent documents”

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Posted 4 years ago

“Have the cover I need at a great price”

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Posted 4 years ago

“Good value and efficient process”

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Posted 4 years ago

“Fairly easy to set up and add additional services, however not so easy to view choices on a phone app. Good value, but you only know how good they are when you put in a claim.”

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Posted 4 years ago

“Just purchased home insurance. All seem fairly good at decent offered price. Hoping to stay with Policy Expert for longer”

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Posted 4 years ago

“Very easy to do through compare the market.”

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Posted 4 years ago

“Easy to get on site No confusing questions Straightforward to get through Excellent value for money, cheapest deal out there Copy of policy sent through to me within the hour”

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Posted 4 years ago

“Just joined but so far so good”

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Posted 4 years ago

“Very good price and a good cover for what I needed”

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Posted 4 years ago

“Apart from filling miles of personal information every year, fine”

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Posted 4 years ago

“Great /starting price. but but high increase in price (£69) if you upgrade from basic emergency cover to better emergency cover. On line process quite good to navigate”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,224 reviews