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Policy Expert Reviews

4.7 Rating 20,380 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,380 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Nice and easy to configure my policies, which came in at a very reasonable cost.
Helpful Report
Posted 4 years ago
Very simple to use and priced well. Let's hope I never have to use it!
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Posted 4 years ago
Keep me up to date with interesting monthly news letter
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Posted 4 years ago
A good and easy online application, with a quote that's was very competitive. Documents sent to me straight away on signing up!
Helpful Report
Posted 4 years ago
Good customer service, nice to speak to, only problem was line cut out due to people working from home
Helpful Report
Posted 4 years ago
Very good service so far.
Helpful Report
Posted 4 years ago
Good customer service, nice to speak to, only problem was line cut out due to people working from home
Helpful Report
Posted 4 years ago
Would have given 5. I had to call to ask a question, couldn't locate answer online.
Helpful Report
Posted 4 years ago
Was simple to review and sign up online. Good value for money. Have never made a claim on household insurance so don't know what claims procedure is like.
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Posted 4 years ago
Fast and easy insurance cover
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Posted 4 years ago
Very competitive price for cover . Easy to understand and fill out application .
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Posted 4 years ago
FOUND IT VERY EASY TO FIND THE POLICY I NEEDED AT A GOOD PRICE.
Helpful Report
Posted 4 years ago
Process for purchasing policy was quick and simple. However the site kept declining my mastercard for payment so had to pay with a different card. Haven’t claimed or contacted customer service, so can’t comment on anything but the purchase.
Helpful Report
Posted 4 years ago
Good service
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Posted 4 years ago
Nice and easy to view
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Posted 4 years ago
Quick, efficient online quotation and fulfilment. Made an amazing saving on my previous policy and it includes extras my previous policy didn’t, all in!
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Posted 4 years ago
Easy to use online site
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Posted 4 years ago
Can’t fault Policy Expert yet.
Helpful Report
Posted 4 years ago
Value for money. Met my requirements.
Helpful Report
Posted 4 years ago
Competitive price and easy to set up online!
Helpful Report
Posted 4 years ago
Policy Expert is rated 4.7 based on 20,380 reviews