Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,408 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,408 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've not had to make a claim so far, so can't comment on that aspect of the service, but the price was substantially cheaper than equivalent cover elsewhere. Was a no-brainer to switch.”

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Posted 4 years ago

“So far so good, lets hope everything run smoothly with this, good price for the product”

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Posted 4 years ago

“Easy to use and very competitive price. Payment window went down about 4 times when I was trying to pay which was slightly frustrating.”

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Posted 4 years ago

“Easy to use and very competitive price. Payment window went down about 4 times when I was trying to pay which was slightly frustrating.”

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Posted 4 years ago

“Good price on Compare the Market and purchasing process was easy. How good they really are has to be seen when it comes to making a claim, which I hope never happens.”

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Posted 4 years ago

“Easy to complete the application for buildings and contents insurance and to register on their website. Obviously the proof of any insurance policy is how things are handled when making a claim, fortunately I haven't had to do that.”

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Posted 4 years ago

“Excellent easy usable and quick”

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Posted 4 years ago

“Quick & easy process.”

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Posted 4 years ago

“Happy with the service that we received.”

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Posted 4 years ago

“Excellent easy usable and quick”

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Posted 4 years ago

“Excellent easy usable and quick”

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Posted 4 years ago

“easy to do only took less than 5 minutes”

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Posted 4 years ago

“Policy Expert provides a first class service at a bargain price.”

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Posted 4 years ago

“My renewal quote was good but I found slightly cheaper cover, I called Policy Expert who lowered the quote and added in some extras. The call handler was very helpfuk and made renewing an easy process.”

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Posted 4 years ago

“Really good competitive prices and quick to transfer across”

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Posted 4 years ago

“I was about to leave, however the customer care service acted well to persuade me to stay.”

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Posted 4 years ago

“Professional and easy to complete”

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Posted 4 years ago

“As it is i hope the service, will be good through the rest of your service.”

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Posted 4 years ago

“good product compared to others in the market. price was also reasonable. They are providing free accidental damage for buildings and contents ( basic one) which is still good. Home Emergency and legal cover is free and that amazing add on from policy expert”

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Posted 4 years ago

“Very quick and easy to purchase home and contents insurance.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,408 reviews