Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a question ineeded to be answered but found it impossible to actualy impossible to talk to somebody.its the same at all insurance companies.”

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Posted 1 year ago

“Good for price”

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Posted 1 year ago

“Quick and easy to use”

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Posted 1 year ago

“Carefully listened and advised accordingly. Good service overall, recommended to son for his home insurance renewal in April 2025”

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Posted 1 year ago

“SIMPLE TO UNDERSTAND AND EASY TO FOLLOW EVEN FOR AN 84 YEAR OLD!!!”

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Posted 1 year ago

“Quote was very simple to fill in, questions easy to understand and when I'd decided on level of cover it was very quick to complete. I phoned later to request paper documents as I didn't have access to a printer and the man I was talking to was excellent, very helpful and said he would send them to me. We had insured with you twice on previous occasions a couple of years ago and I'm glad to say we are returning to Policy Expert as we have been very satisfied with the service we receive from you.”

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Posted 1 year ago

“Good price,good coverage,easy to choose,quick replys”

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Posted 1 year ago

“Very easy to deal with. Excellent quote.”

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Posted 1 year ago

“Very easy to deal with. Excellent quote.”

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Posted 1 year ago

“Really easy to get a quote and great value for money.”

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Posted 1 year ago

“Easy to use website - amendments easy to make. Clarity of font and questions helps.”

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Posted 1 year ago

“Best price on comparison websites, great deal compared to the rest with unbeatable reviews”

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Posted 1 year ago

“Very easy , uncomplicated and reasonably priced. Thankyou for not ripping us off xx”

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Posted 1 year ago

“Excellent and great value for money”

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Posted 1 year ago

“Was easy enough to get the cover I wanted and step by step from to get the best result”

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Posted 1 year ago

“I got the quote via the Compare the Market and elected to take it as it was the cheapest and, apparently, the best value available. My previous insurer had put up my annual premium by over 200% and had renewed automatically without advising me. I trust Policy Expert will not do the same. I then had some difficulty making the payment and I had to contact my bank who advised me to check out Policy Expert on Trustpilot. I followed their advice and noted that the rating was good so I went ahead with the purchase. I do not know why this course of action was required. Anyway, Policy Expert seem genuine and I hope that any future dealings will be fairly and professionally handled. Having said that, I have never, ever made a home insurance claim so, if this record continues, there will be no need to put Policy Expert to the test.”

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Posted 1 year ago

“After my home insurance went up £50 and severed claim on it I compared prices and got a price and saved more than £50”

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Posted 1 year ago

“Flexible options and a real person based in the UK to assist with any queries”

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Posted 1 year ago

“Easy to navigate website. Clear information.”

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Posted 1 year ago

“Easy to set up.”

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Posted 1 year ago

Policy Expert is rated 4.7 based on 20,405 reviews