Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward. All good so far, and at a decent price.”

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Posted 1 year ago

“Very easy and simple on line application”

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Posted 1 year ago

“Did the quote online with compare.com seems great service”

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Posted 1 year ago

“Great value and very clear website. Thoroughly recommended!”

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Posted 1 year ago

“It was very easy to follow the on-screen instructions and when I had my quote, I was only too happy to pay which was very easy to do”

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Posted 1 year ago

“Water though our kitchen ceiling after prolonged rainfall & wind (told wind speed wasn’t high enough for storm damage!) which was caused by a leak from our balcony. Surveyor who came to check it certainly seemed to agree it was storm damaged but then we were told by Policy (non) Expert that it was wear & tear. Unfortunately we don’t have the ability to see through the balcony & wall to maintain this! We disputed this and after a short correspondence Policy (non) Expert stopped communicating. According to online information they only payout on 50-60% of claims, this is extremely low! They also have poor reviews for similar claims on Martins Money Tips & GMTV. As far as I am concerned it is completely pointless buying insurance from these people as I’m completely confused as to how anyone can check through bricks & mortar! They are cheap insurance but not worth the paper it’s written on, never again!”

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Posted 1 year ago

Hello, Thanks for taking the time to leave us your review. We understand that a letter has been sent to you with our final position on this matter. This letter advises you of the next steps you can take if you're unsatisfied with our response and how you can escalate this further should you wish to. Thanks, Nisha

Posted 1 year ago

“Great service and pricing”

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Posted 1 year ago

“I've had car insurance through them for a while,it's great,cost effective. Now I have had a really good deal for house insurance”

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Posted 1 year ago

“Good Policy for great price !!”

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Posted 1 year ago

“GREAT EASY SERVICE AND GREAT A PRICE. lOTS OF INFO GIVEN TO MAKE IT EASY”

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Posted 1 year ago

“Policy Expert offered the most competitive price for the product that suited my needs.”

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Posted 1 year ago

“Excellent- it’s easy”

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Posted 1 year ago

“Quick and easy to complete all the questions, information easily accessible.”

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Posted 1 year ago

“Very clear and easy to use website”

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Posted 1 year ago

“Quick and easy to do”

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Posted 1 year ago

“Cover easy to understand and very resonably priced”

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Posted 1 year ago

“Quick and easy to do”

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Posted 1 year ago

“easy to communicate”

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Posted 1 year ago

“Contacted Poicy Expert on the phone, talked to a very helpful advisor. Very pleased.”

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Posted 1 year ago

“Easy to use and purchase insurance plus good price”

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Posted 1 year ago

Policy Expert is rated 4.7 based on 20,405 reviews